
Chess Sets
ChessSets.co.uk offers a premium selection of traditional and contemporary chess sets and boards, with free UK shipping over £50 and a lifetime piece replacement service.
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Shop at Chess SetsAbout ChessSets.co.uk
Established in 2011, ChessSets.co.uk has grown to become a leading UK-based online retailer specialising exclusively in high-quality chess products. Operating as a trading name of JDS Toys & Games Ltd, it is part of a reputable group of companies, including its sister company, Regency Chess. This heritage ensures a deep understanding of the chess market and a commitment to sourcing only the best products. With its headquarters in Frome, UK, ChessSets.co.uk prides itself on being a dedicated online store, allowing them to focus entirely on providing an exceptional e-commerce experience and a vast, readily available inventory.
Discover Your Perfect Chess Set
Unrivalled Product Selection
At ChessSets.co.uk, you'll find an extensive array of chess sets designed to appeal to every preference and budget. Their collection spans from classic wooden chess sets, featuring intricate carvings and premium finishes, to modern and minimalist designs. Whether you're a collector seeking rare pieces, a serious player needing a durable tournament set, or looking for an elegant gift, the selection includes various materials, sizes, and styles. They meticulously source their products from renowned artisans and manufacturers, primarily across Europe, ensuring each set meets their high standards for quality and authenticity.
Quality and Assurance
A cornerstone of the ChessSets.co.uk promise is their commitment to product quality and customer confidence. Every chess set comes with a comprehensive two-year warranty, safeguarding your investment. What truly distinguishes them is their unique free lifetime replacement service for chess pieces. Should you ever lose or accidentally damage a piece from a set purchased from them, they will endeavour to provide a replacement, reflecting their dedication to long-term customer satisfaction and the enduring value of their products.
A Seamless Shopping Experience
ChessSets.co.uk is designed to offer a convenient and reliable shopping journey. All products advertised are held in stock at their UK warehouse, enabling efficient processing and dispatch. They offer free UK shipping on orders over £50 and provide next-day delivery options for swift receipt of your purchase. Payment flexibility is enhanced with options like Klarna. Their responsive customer service team is available throughout the week via multiple channels, ensuring any queries are addressed promptly and professionally, reinforcing their goal of creating as many happy customers as possible.
Chess Sets was founded in 2011 and is headquartered in United Kingdom. It is part of JDS Toys & Games Ltd, with Online locations.
Shipping & Returns
<p>UK delivery available.</p>
Returns Policy
ChessSets.co.uk offers a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund. Simply contact their customer service team for guidance on the return process.
Company Information
Founded
2011
Headquarters
United Kingdom
Number of Stores
Online
Parent Company
JDS Toys & Games Ltd
Payment Methods
Frequently Asked Questions
What are your delivery options?
ChessSets.co.uk offers free shipping on all UK orders over £50. They provide next-day delivery within the UK for orders placed before 2 PM, utilising reliable couriers like FedEx and UPS for same-day dispatch from their UK warehouse.
What is your returns policy?
You can return any product to ChessSets.co.uk within 30 days of delivery for a full refund, no questions asked. Simply contact their customer service team for guidance on the hassle-free return process.
Do your chess sets come with a warranty?
Yes, all products purchased from ChessSets.co.uk are covered by a two-year warranty. Additionally, they offer a unique free lifetime replacement service for any chess pieces you may accidentally break or lose.
Where do you source your chess sets from?
ChessSets.co.uk prides itself on a carefully selected range, sourcing its premium chess sets and boards from the finest artisans and manufacturers across the globe, predominantly from Europe, ensuring genuine high-quality products.
How can I contact customer service?
Their dedicated customer service team is available Monday to Friday, from 10:30 am to 4:00 pm. You can reach them by phone at +44 1373 461 566, email at sales@chesssets.co.uk, live chat, or WhatsApp for prompt assistance.
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Contact Information
Customer Service
+44 1373 461 566Customer Service Email
sales@chesssets.co.ukCustomer Service Hours
Monday - Friday 10:30 am to 4:00 pm
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