News
6 Feb
Tortilla appoints new CEO in leadership and strategy reshuffle
Under the refreshed leadership team, the company will focus on strategic initiatives including to enhance and broaden the food offering over the next 18 months
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Tortilla
California-style burritos, tacos, and Mexican favourites made fresh to order.
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Tortilla is the UK's largest fast-casual Mexican restaurant chain, bringing California-style burritos, tacos, and Mexican cuisine to British high streets since 2007. Founded by San Francisco natives Brandon and Jen Stephens, Tortilla recreates the vibrant taqueria culture of the American West Coast. Customers build their perfect burrito, taco, or bowl by choosing from fresh ingredients including slow-cooked meats, rice, beans, salsas, and toppings - all prepared fresh daily. With over 80 UK locations, Tortilla has become Europe's largest Mexican burrito concept, serving millions of meals annually.
News & Updates
View allDiscounts & Loyalty
Student Discount
Student discount available through student discount platforms and app.
Gift Cards Available
Loyalty Programme
Tortilla Rewards
Earn stamps on every purchase through the Tortilla app. Collect stamps for free burritos and exclusive offers.
Shipping & Returns
Click & Collect
Tortilla delivery available via Deliveroo, Uber Eats, and Just Eat from participating restaurants.
Returns Policy
Contact Tortilla customer services if you have any issues with your order.
Company Information
Founded
2007
Headquarters
London, UK
Number of Stores
81
Parent Company
Tortilla Mexican Grill plc
Payment Methods
Visa
Mastercard
American Express
Apple Pay
Google Pay
Contactless
Sustainability
Tortilla is committed to responsible sourcing and sustainability, including initiatives to reduce food waste and environmental impact.
Frequently Asked Questions
How do I order at Tortilla?
At Tortilla, you build your meal by choosing a format (burrito, taco, bowl, quesadilla), then selecting your fillings including protein, rice, beans, salsa, cheese, and other toppings.
Does Tortilla have vegetarian options?
Yes, Tortilla offers vegetarian fillings including veggie chilli and plant-based protein options, plus all the fresh vegetable toppings.
Does Tortilla offer student discount?
Yes, Tortilla offers student discounts through various student discount platforms and the Tortilla app.
Can I get Tortilla delivered?
Yes, Tortilla delivery is available through Deliveroo, Uber Eats, and Just Eat from participating restaurants.
Tortilla has been serving California-style Mexican food since 2007, growing to become Europe's largest fast-casual Mexican brand. Founded by San Francisco duo Brandon and Jen Stephens, Tortilla brings authentic taqueria flavours to the UK with burritos, tacos, bowls, and quesadillas made fresh to order. Choose your base, protein, and toppings from a selection of fresh ingredients prepared daily. With over 80 UK restaurants, plus locations in France and the Middle East, Tortilla serves over 7 million meals annually.
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Contact Information
Customer Service Email
[email protected]Customer Service Hours
Contact via website
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