M&S mocked by campaign group over ‘freshly baked’ claim
The group, which campaigns for a statutory legal definition of ‘real bread’, has mocked the retailer over claims made in its announcement of a new store at Heathrow Terminal 5 last month
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M&S (Marks & Spencer) is a beloved UK retailer offering a wide selection of quality fashion for women, men, and kids, alongside stylish home essentials, beauty products, and delicious food and drink.
Marks & Spencer, often affectionately known as M&S, has been a cornerstone of British retail since its establishment in 1884. Headquartered in London, England, this prominent retailer has built a legacy on providing high-quality clothing, home goods, beauty products, and food. As a subsidiary of Marks and Spencer Group plc, the brand is synonymous with trust, quality, and innovation, continuously adapting to meet the evolving needs of its customers across the UK and internationally.
M&S offers an extensive collection of fashion-forward clothing for every member of the family. Discover stylish womenswear, sophisticated menswear, and durable kids' clothing, including popular items like denim, comfortable knitwear, and practical coats. From everyday essentials to occasion wear, M&S focuses on delivering quality fabrics and contemporary designs. Shoppers can easily buy fashion online, exploring categories like lingerie, activewear, and accessories to complete any look.
Beyond fashion, M&S provides a wide array of home essentials to elevate any living space. Browse luxurious bedding, elegant home accessories, and practical kitchen and dining items. The beauty department features a selection of skincare, makeup, and fragrances. Perhaps most famously, the M&S Foodhall offers an unparalleled selection of gourmet food and drink, including ethically sourced meats like 100% RSPCA Assured Oakham™ Gold chicken and 100% traceable British beef. You can also find delightful hampers, fine wines, and fresh flowers, making M&S a one-stop shop for quality groceries and gifts.
Shopping at M&S is designed for convenience. Customers can choose from various delivery options, including UK Standard, Next Day, and Nominated Day Delivery, with free standard delivery on orders over £60. The popular Click & Collect service is free for fashion, home, and beauty orders, allowing for flexible pickup. Returns are straightforward, with options for free in-store or postal returns. M&S values its customers, offering the Sparks loyalty programme for exclusive offers and rewards. Additionally, students, NHS workers, and military personnel can benefit from special discounts, making quality shopping more accessible. For assistance, customer service is available Monday-Sunday, 8am-8pm, at 03330 148000.
M&S was founded in 1884 and is headquartered in London, England. It is part of Marks and Spencer Group plc, with 1,000+ UK stores locations.
Student Discount
10% student discount through Student Beans verification on clothing and home.
NHS Discount
NHS discount available through Blue Light Card on clothing and home.
Military / Blue Light Discount
Blue Light discount for armed forces on clothing and home.
Gift Cards Available
Loyalty Programme
Sparks
Free membership offering personalised offers, early sale access, charity donations with every shop, and exclusive rewards.
Standard delivery from £3.99, free over £60. Next day delivery available. Clothing Click & Collect free.
Returns Policy
Free returns within 35 days. In-store returns accepted at any M&S.
Founded
1884
Headquarters
London, England
Number of Stores
1,000+ UK stores
Parent Company
Marks and Spencer Group plc
M&S Plan A commits to sustainability with responsibly sourced products, recyclable packaging, and carbon reduction targets.
Yes, 10% student discount on clothing and home through Student Beans.
Yes, NHS discount available through Blue Light Card on clothing and home.
Sparks is M&S's free loyalty programme offering personalised offers and rewards.
Yes, free returns at any M&S store within 35 days.
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0333 014 8000Customer Service Hours
Monday-Sunday 8am-8pm
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The group, which campaigns for a statutory legal definition of ‘real bread’, has mocked the retailer over claims made in its announcement of a new store at Heathrow Terminal 5 last month
M&S has doubled its low & no-alcohol and English wine ranges
M&S has joined forces with Levi’s to launch the Fashion Renewable Collaborative, which is designed to help suppliers adopt renewable electricity through coordinated brand engagement and implementation support.
The retailer’s grocery market share has soared from 4.1% to 4.5% since the end of March, a rate that “even M&S must be surprised by”, according to investment bank Peel Hunt
The retailer has launched 30 fish products and 52 lines in meat & poultry
