John Smedley
Discover John Smedley, the official UK store for the world's finest hand-crafted men's and women's knitwear, boasting over 235 years of British craftsmanship and a Royal Warrant.
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Shop at John SmedleyAbout John Smedley
John Smedley, founded in 1784, is a venerable British brand renowned for creating the world's finest knitwear. Operating from its original factory in Lea Mills, Derbyshire, it stands as the oldest manufacturing factory globally. This family-run business, now managed by the 8th generation of the Smedley family, has a rich history, evolving from producing simple muslin to crafting complex garments like the original “Long Johns” in 1825. Over the decades, John Smedley has become a favourite among famous faces, including Marilyn Monroe and The Beatles, and holds a prestigious Royal Warrant of Appointment from Her Majesty Queen Elizabeth II as a “Manufacturer of Fine Knitwear”.
A Legacy of Craftsmanship
The essence of John Smedley lies in its unparalleled craftsmanship. Each garment is meticulously hand-crafted in England, a process involving many skilled British craftsmen who perfect every detail from design to packaging. This dedication ensures that every piece of John Smedley knitwear is not only beautiful but also designed to last, embodying a commitment to quality and environmental sustainability championed by its managing director, Ian Maclean.
Explore the John Smedley Collection
The John Smedley online store UK offers an extensive range of luxurious knitwear for both men and women. Discover elegant jumpers, sophisticated cardigans, classic polo shirts, and more, all made from the finest materials. Whether you're looking for new arrivals to refresh your wardrobe or searching for exceptional pieces in their seasonal sales, you'll find knitwear that combines contemporary style with timeless appeal. Explore various collections and find your perfect knit.
Seamless Shopping Experience
Shopping for John Smedley knitwear online is designed for convenience and satisfaction. The official website, johnsmedley.com, provides a user-friendly platform where you can browse and purchase with ease. Benefit from payment options like Klarna, allowing you to shop now and pay later. John Smedley offers free worldwide shipping, with DPD Express Delivery available for faster service within the UK. Customers can also join the 'Friends & Family Loyalty Program' to earn points and enjoy exclusive discounts. Their dedicated customer care team is readily available via phone or email to assist with any enquiries, ensuring a smooth and enjoyable shopping journey for all.
John Smedley was founded in 1784 and is headquartered in Lea Mills, Derbyshire, United Kingdom. It is part of Original Smedley family, with 3 standalone stores plus concessions locations.
Discounts & Loyalty
Student Discount
John Smedley offers a 15% student discount via Student Beans and UNiDAYS. Students can also sign up with their university email address.
NHS Discount
John Smedley offers a 15% NHS discount.
Military / Blue Light Discount
John Smedley Outlet offers a 10% military discount. Blue Light Card holders, which includes armed forces personnel, can also receive discounts.
Gift Cards Available
Loyalty Programme
Friends & Family Loyalty Program
Members earn loyalty points for every qualifying purchase on the John Smedley website, which can be redeemed for discounts on future purchases. Membership is free, and points expire after 12 months of inactivity.
Shipping & Returns
Standard UK delivery takes 3-5 working days. Express delivery available for next-day arrival. Free UK delivery on all orders. International delivery available with shipping calculated at checkout.
Returns Policy
28-day return policy for unworn items with tags attached. Items must be in original condition. Free UK returns available. International returns are the customer's responsibility.
Company Information
Founded
1784
Headquarters
Lea Mills, Derbyshire, United Kingdom
Number of Stores
3 standalone stores plus concessions
Parent Company
Original Smedley family
Payment Methods
Sustainability
John Smedley is committed to sustainable luxury through responsible sourcing of natural fibres, energy-efficient manufacturing at the historic Lea Mills site, and creating timeless pieces designed to last for decades rather than seasons. The company's focus on quality over quantity reduces fashion waste.
Frequently Asked Questions
Is John Smedley made in England?
Yes, John Smedley knitwear is made at the original Lea Mills factory in Derbyshire, England, where production has continued since 1784. It's the world's oldest continuously operating knitwear factory.
What makes John Smedley special?
John Smedley combines 240 years of manufacturing expertise with the finest natural fibres—New Zealand merino, Sea Island cotton, and cashmere. The fine-gauge knitting techniques and quality materials create exceptionally soft, durable garments that improve with age.
How do I care for John Smedley knitwear?
Most John Smedley pieces can be machine washed on a delicate cycle at 30°C. Reshape while damp and dry flat. The high-quality materials and construction ensure pieces maintain their shape and softness when properly cared for.
Does John Smedley have Royal Warrants?
Yes, John Smedley holds two Royal Warrants, recognising exceptional quality and service. These prestigious appointments reflect the brand's status as one of Britain's finest manufacturing companies.
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Contact Information
Customer Service
+44 (0)1629 534571Customer Service Email
customer.service@johnsmedley.comCustomer Service Hours
Monday to Friday, 9am - 5pm GMT
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