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Jigsaw

Jigsaw

Jigsaw offers contemporary British womenswear and accessories, blending modern style with heritage craftsmanship.

Back to Women's Fashion
Free Delivery over £150.00
AccessoriesFashionWomenswear

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About Jigsaw

Jigsaw is a renowned British fashion retailer specialising in contemporary womenswear and accessories. Established in 1970 by John Robinson in Brighton, the brand has built a reputation for offering stylish, high-quality clothing that combines modern design with traditional craftsmanship.

Over the decades, Jigsaw has expanded its presence across the UK, operating numerous standalone boutiques and concessions. The brand is celebrated for its commitment to timeless fashion, focusing on quality materials and attention to detail, which sets it apart in the competitive fashion landscape.

With a strong UK presence, Jigsaw continues to cater to a discerning clientele seeking elegant and versatile wardrobe pieces that reflect both current trends and classic styles.

News & Updates

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News
11 Feb

Jigsaw to expand bricks and mortar portfolio following successful turnaround

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Jigsaw has reported a strong Christmas trading period for 2025/26, with sales up 26% year-on-year, reflecting renewed customer engagement with the brand across all channels. In-store sales rose by 14%, online sales by 34%, and concession sales by 46%. This performance follows a strategic reset of the business in Q2 2025, including a capital injection from...

F
By Fiona Briggs
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Discounts & Loyalty

Gift Cards Available

Shipping & Returns

Free delivery over £150.00Click & CollectInternational Shipping

Jigsaw offers several UK delivery options: Click and Collect (free, 3-5 working days), Standard (£4.50, free over £150, 3-5 working days), Express (£6, 1-2 working days), and Next Day (£8, order by 5pm for next working day delivery).

Returns Policy

Customers can return items free of charge within 28 days of receipt. Refunds are processed within 14 working days of the item's arrival at the warehouse. Items must be unworn, unwashed, and with all original tags attached.

Company Information

Founded

1970

Headquarters

3 Water Lane, Richmond, London, TW9 1TJ

Number of Stores

45 standalone stores in the UK

Parent Company

Best Dressed Group and Robinson Property

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
Klarna
Sustainability

Jigsaw is committed to responsible sourcing and sustainability, working closely with suppliers to ensure ethical practices and offering eco-friendly delivery options to reduce environmental impact.

Frequently Asked Questions

What delivery options does Jigsaw offer in the UK?

Jigsaw provides several delivery options: Click and Collect (free, 3-5 working days), Standard (£4.50, free over £150, 3-5 working days), Express (£6, 1-2 working days), and Next Day (£8, order by 5pm for next working day delivery).

How can I return an item purchased from Jigsaw?

Items can be returned free of charge within 28 days of receipt. Refunds are processed within 14 working days of the item's arrival at the warehouse. Items must be unworn, unwashed, and with all original tags attached.

Does Jigsaw offer a student discount?

Currently, Jigsaw does not offer a student discount.

What payment methods are accepted by Jigsaw?

Jigsaw accepts Visa, Mastercard, American Express, PayPal, and Klarna.

Does Jigsaw offer international shipping?

Yes, Jigsaw offers international shipping to various countries. Delivery options and timeframes vary depending on the destination.

Discover Contemporary British Fashion at Jigsaw

Jigsaw offers a curated selection of womenswear and accessories that embody modern British style. From elegant dresses to tailored coats, each piece is crafted with attention to detail and quality materials.

Shop Online or Visit Our UK Boutiques

With 45 standalone stores across the UK, Jigsaw provides a personalised shopping experience. Alternatively, explore our collections online with convenient delivery and returns options.

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Customer Reviews

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Contact Information

Customer Service Hours

Monday to Friday: 10:00 AM - 6:00 PM; Saturday and Sunday: 10:00 AM - 5:00 PM; Bank Holidays: 10:00 AM - 4:00 PM

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