Club L London
Club L London offers on-trend women's going out fashion, occasion, and evening wear, specialising in glamorous, catwalk-inspired dresses and co-ords for every special event.
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Shop at Club L LondonAbout Club L London
Founded in 2007 with its headquarters in Manchester, United Kingdom, Club L London has rapidly grown into a leading online fashion retailer. Specialising in glamorous women's occasionwear, the brand is renowned for its ability to translate celebrity and catwalk trends into accessible, high-quality garments. Club L London operates primarily as an 'Internet first brand', focusing on delivering an exceptional online shopping experience for customers seeking sophisticated and on-trend fashion for special events.
Explore the Club L London Collection
Dazzling Dresses for Every Event
The core of Club L London's offering is its breathtaking array of dresses. From elegant maxi dresses with fishtail sequins to figure-flattering bodycon midis, and from chic strapless bandeau gowns to playful mini dresses, there's a style for every preference. These pieces are perfect for a multitude of occasions, including wedding guest appearances, bridesmaids' duties, graduation ceremonies, black tie galas, races, birthday celebrations, date nights, parties, and proms.
Beyond Dresses: Co-ords, Jumpsuits & More
While dresses are a highlight, Club L London's collection extends far beyond. Discover stylish co-ords and two-pieces, sophisticated jumpsuits and playsuits, versatile tops and bodysuits, tailored trousers and skirts, and sharp blazers. The brand also caters to specific needs with dedicated edits for maternity wear, swimwear, lingerie, and shapewear, ensuring every woman can find her perfect fit and style for any moment.
Seamless Shopping Experience
Club L London is committed to providing a convenient and rewarding shopping journey. Customers can easily reach their dedicated customer care team via email for assistance. The brand's 'Members Only' loyalty programme offers fantastic benefits, allowing shoppers to earn points on purchases and unlock exclusive perks like birthday discounts and early access to new collections. Additionally, Club L London supports its community by offering generous discounts for students, NHS/key workers, and military personnel, making glamorous fashion more accessible.
Club L London was founded in 2007 and is headquartered in United Kingdom. It is part of Club L (Retail) Limited, with Online locations.
Discounts & Loyalty
Student Discount
Club L London provides a student discount of 10% or 15%. Verification of student status is required through recognised platforms such as Student Beans and UNiDAYS to access this offer.
NHS Discount
NHS employees, healthcare staff, teachers, and emergency service workers can benefit from a 10% or 16% discount at Club L London. Verification is processed via GoCertify to ensure eligibility.
Military / Blue Light Discount
Club L London offers a 10% discount for military personnel and veterans, which can be verified through GoCertify. Additionally, there may be occasional general promo codes offering 20% or 25% off, and seasonal promotions available.
Loyalty Programme
Members Only
The 'Members Only' loyalty programme rewards customers with 5 points for every £1 spent. Points can also be earned for creating an account, signing up for the mailing list, on your birthday, following on Instagram and TikTok, referring a friend, leaving a review, and downloading the app. Points are redeemable for discounts on future orders, with a maximum voucher value of £60 for 6,000 points. Benefits include birthday discounts, double points days, and early access to new collections and sales.
Shipping & Returns
<p>UK delivery available.</p>
Returns Policy
Club L London generally allows returns for a refund within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags intact. Specific conditions and exclusions may apply, so it's always best to consult their official website for the most current and detailed returns policy.
Company Information
Founded
2007
Headquarters
United Kingdom
Number of Stores
Online
Parent Company
Club L (Retail) Limited
Payment Methods
Frequently Asked Questions
What is Club L London's return policy?
Club L London typically accepts returns for a refund within 14 days of receipt, provided items are unworn, unwashed, and in their original condition with all tags attached. Please check their website for full details and any exclusions.
How can I contact Club L London customer service?
You can reach Club L London customer service via email at cs@clubllondon.com or care@clubllondon.com. They also offer a live chat service available Monday to Friday, 9:00 am - 7:30 pm (UK local time), with a digital assistant available 24/7.
Does Club L London ship internationally?
Yes, Club L London offers international shipping. You can switch to your local currency store (e.g., AED, AUD, EUR, USD) to continue shopping, indicating their global reach.
What payment methods does Club L London accept?
Club L London typically accepts major credit and debit cards such as Visa, Mastercard, and American Express, along with popular payment solutions like PayPal, Klarna, and Clearpay for flexible payment options.
Do you offer student discounts?
Yes, Club L London offers a student discount of 10% or 15%. Students can verify their status through recognised student verification portals, including Student Beans and UNiDAYS.
How can I track my Club L London order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number on the courier's website to monitor the progress of your delivery.
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Contact Information
Customer Service Email
cs@clubllondon.comCustomer Service Hours
Live chat: Mon-Fri, 9:00 am - 7:30 pm (UK local time). Digital assistant: 24/7.
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