PacSun
PacSun is a California youth fashion retailer founded in 1980, selling baggy and bootcut jeans, graphic tees, hoodies and swimwear alongside labels such as Fear of God Essentials.
Current Offers
About PacSun
PacSun, short for Pacific Sunwear of California, is a youth fashion chain that Jack Hopkins and Tom Moore started as a surf shop in Seal Beach, California, in 1980. It is now headquartered in Anaheim, has been owned by private equity firm Golden Gate Capital since a 2016 restructuring, and ran 325 US stores across 46 states and Puerto Rico in 2025, according to Wikipedia.
What PacSun sells
- Denim for men and women, from baggy, ultra-baggy and barrel jeans to bootcut, straight-leg and low-rise cuts, plus cargo and carpenter trousers
- Graphic and plain tees, hoodies, sweatshirts, jackets, corset and crop tops, dresses and two-piece sets
- Swimwear, sleepwear, activewear and a kids' range, with trainers, boots, hats, bags and jewellery
- A brand menu that includes Fear of God Essentials, adidas, Levi's, Vans, The North Face, Dr. Martens, PS Basics and PAC 1980
A Pre-Loved link sends shoppers to ThredUp to buy second-hand PacSun clothing.
Delivery and returns
UK shoppers check out in pounds through PacSun's international checkout, which calculates the delivery charge and transit time for each order. The help centre says most international orders leave the international hub within 2 business days, on top of the transit time quoted at checkout, and that the US domestic free-shipping terms do not apply abroad. For comparison, US standard delivery costs $8 and takes 7 business days or less.
International orders can be returned within 30 days of purchase, but only through the online returns process, never in a PacSun store. Fear of God Essentials, PS Reserve and Alliance Entertainment items cannot be returned or exchanged. In most cases the buyer pays return shipping, exchanges are not offered on international orders, and refunds are converted at the exchange rate of the original payment.
Ways to save at PacSun
PacSun's help centre says that when an item bought online is marked down within 10 days of purchase, it refunds the difference on request, provided the style and colour match exactly. PS Reserve and Fear of God Essentials are excluded, and prices seen on social media channels do not count.
PacSun was founded in 1980 and is headquartered in Anaheim, California. It is part of Golden Gate Capital, with 325 locations.
Shipping & Returns
UK orders use PacSun's international checkout in pounds; the delivery charge and transit time are shown at checkout, and most orders leave the international hub within 2 business days before transit. US free-shipping terms do not apply abroad. US standard delivery is $8, 7 business days or less.
Returns Policy
Return international orders within 30 days of purchase through the online returns process; they cannot be returned in store. Fear of God Essentials, PS Reserve and Alliance Entertainment items are non-returnable. The buyer pays return shipping in most cases, no exchanges, and refunds use the original exchange rate.
Company Information
Founded
1980
Headquarters
Anaheim, California
Number of Stores
325
Parent Company
Golden Gate Capital
Frequently Asked Questions
How much does PacSun charge for delivery to the UK?
The UK delivery charge is calculated at PacSun's international checkout, which shows prices in pounds. Most international orders leave PacSun's hub within 2 business days before the quoted transit time starts, and US free-shipping terms do not apply.
What is PacSun's returns policy for international orders?
International orders can be returned within 30 days of purchase through PacSun's online returns process, not in stores. Fear of God Essentials, PS Reserve and Alliance Entertainment items cannot be returned, buyers pay return shipping in most cases and exchanges are not offered.
Does PacSun refund the difference if an item drops in price after purchase?
Yes, for online purchases within 10 days. PacSun refunds the difference when the exact style and colour is marked down, but PS Reserve and Fear of God Essentials are excluded and prices from social media channels are not eligible.
Who owns PacSun?
Golden Gate Capital has owned PacSun since the retailer's 2016 bankruptcy restructuring. Jack Hopkins and Tom Moore founded the business in Seal Beach, California, in 1980, and it is now headquartered in Anaheim.
Which countries does PacSun ship to?
PacSun ships to the United Kingdom and a long list of other countries in its help centre, including Australia, Canada, France and Germany. Some brands cannot ship to certain countries for trademark reasons, so availability varies by product.
How can shoppers contact PacSun customer service?
PacSun runs 24/7 digital chat on its website, which connects to agents Monday to Friday, 9am to 5pm Pacific time. Its phone line, 877-372-2786, is open Monday to Friday, 9am to 1pm Pacific time, and an email form is also available.
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Customer Service
877-372-2786Customer Service Hours
Phone Mon-Fri 9am-1pm PT; chat agents Mon-Fri 9am-5pm PT
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