Lucy & Yak
Lucy & Yak is an employee-owned clothing brand from Barnsley, Yorkshire, selling dungarees, jumpsuits, barrel-leg jeans and fleeces cut from organic cotton and recycled fabrics.
Current Offers
About Lucy & Yak
Lucy & Yak is a UK clothing brand set up in 2017 by Lucy Greenwood and Chris Renwick, which built its name on organic cotton dungarees. Its web store is operated by Lucy and Yak Ltd (company 10850530) from Newton Road in Hoyland, Barnsley. The founders moved the business into an Employee Ownership Trust, so employees hold a controlling stake.
What Lucy & Yak sells
- Dungarees, jumpsuits, co-ords and pinafore dresses
- Barrel-leg and wide-leg jeans and trousers in organic cotton denim, brushed cotton and corduroy
- Polar and borg fleeces in recycled polyester, plus cardigans and jumpers
- Petite and Tall & Long ranges, swimwear, socks and underwear, aprons and homewares
- Re:Yak PreLoved and (Im)Perfects pieces, resold at lower prices
Every product page states the fabric composition. The brand publishes its list of factories in India and Türkiye together with their audits, such as Sedex SMETA, GOTS and GRS. Through Re:Yak, running since 2023, customers had handed back 50,000 pieces for resale, repair or recycling, according to Lucy & Yak.
Delivery and returns
Standard UK delivery takes 3 to 5 business days and costs £4.95, or nothing on orders of £99 or more. InPost locker delivery costs £4.50, next-business-day DPD delivery costs £7.95 for orders placed before 5pm Monday to Thursday, and delivery to a Lucy & Yak shop is free. Parcels also go to the EU, Australia, New Zealand and many other countries.
Change-of-mind returns are accepted within 30 days. Taking items back to a participating UK shop is free, a postal return for a refund costs £4.95, and a UK exchange for another size or colour costs £3.95. Socks, tights, briefs, earrings and soaps cannot be refunded. A one-year Quality Promise covers material, manufacturing and workmanship faults, with free returns for faulty pieces.
Ways to save at Lucy & Yak
NHS staff, teachers and Blue Light Card holders can claim 15% off full-price items (checked October 2026), and students verify through UNiDAYS. Old Yaks handed back through Re:Yak earn money off a later order (minimum spend £60), members of The Comfort Club collect rewards, and the Last Few, Imperfect and PreLoved sections hold reduced stock.
Lucy & Yak was founded in 2017 and is headquartered in Hoyland, Barnsley, South Yorkshire, with 17 locations.
Discounts & Loyalty
Student Discount
Through UNiDAYS: verified students unlock a discount online (boosted to 20%, checked October 2026).
NHS Discount
15% off full-price items for NHS staff and teachers, registering with a valid NHS email address or through Blue Light Card; one discount per order (checked October 2026).
Military / Blue Light Discount
Armed Forces members can claim 15% off full-price items through Blue Light Card, per Lucy & Yak's NHS and teachers discount page (checked October 2026).
Gift Cards Available
Loyalty Programme
The Comfort Club
Shipping & Returns
UK standard £4.95, 3–5 business days; free on orders of £99 or more. InPost locker £4.50 (free from £99); DPD next business day £7.95, order before 5pm Mon–Thu; free delivery to a Lucy & Yak shop. EU €8.95, 4–7 business days, free over €120; Australia free over AUD 220; New Zealand from NZD 30.50; rest of world from £12.
Returns Policy
Return within 30 days of receiving the order. Free return to a participating UK shop or for store credit; postal refund £4.95; UK exchange £3.95. Socks, tights, briefs, boxer shorts, earrings, soaps and Re:Yak packs are non-refundable. Faulty items go back free, and a one-year Quality Promise covers material and manufacturing faults.
Company Information
Founded
2017
Headquarters
Hoyland, Barnsley, South Yorkshire
Number of Stores
17
Sustainability
Re:Yak take-back scheme (since 2023) resells, repairs or recycles returned pieces; Lucy & Yak publishes its supplier list with audits including Sedex SMETA, GOTS, GRS and OCS.
Frequently Asked Questions
How much is Lucy & Yak delivery in the UK?
Standard UK delivery costs £4.95 and takes 3 to 5 business days, and it is free on orders of £99 or more. Next-business-day DPD delivery costs £7.95 for orders placed before 5pm Monday to Thursday.
What is the Lucy & Yak returns policy?
Lucy & Yak accepts change-of-mind returns within 30 days. Returns to a participating UK shop are free, postal returns for a refund cost £4.95 and UK exchanges cost £3.95. Socks, tights, briefs, earrings and soaps are non-refundable.
Does Lucy & Yak have an NHS discount?
Yes. NHS workers, teachers and Blue Light Card holders can get 15% off full-price items (checked October 2026). Registering needs a valid NHS email address or a Blue Light Card, and it cannot be combined with other reductions.
Does Lucy & Yak have a student discount?
Yes. Students verify through UNiDAYS to unlock it, and the rate was boosted to 20% when checked (checked October 2026). The website also groups student favourites in a Student Edit collection.
Who owns Lucy & Yak?
Lucy & Yak is employee-owned through an Employee Ownership Trust set up by founders Lucy Greenwood and Chris Renwick. The store is run by Lucy and Yak Ltd, company 10850530, incorporated on 5 July 2017 in Hoyland, Barnsley.
Does Lucy & Yak deliver outside the UK?
Yes. EU delivery takes 4 to 7 business days and costs €8.95, or nothing over €120. Australian orders ship free over 220 Australian dollars, New Zealand standard delivery costs 30.50 New Zealand dollars, and prices for other countries start at £12.
How can shoppers contact Lucy & Yak?
Lucy & Yak's customer happiness team answers emails at hello@lucyandyak.com and messages sent through the website contact form. Putting the order number in the first email speeds up address changes and cancellations, according to the brand.
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Customer Service Email
hello@lucyandyak.comSimilar Shops
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