Robert Graham
Robert Graham is a New York fashion brand founded in 2001, selling patterned button-down sport shirts, blazers, knitwear and accessories for men, plus a women's line.
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About Robert Graham
Robert Graham is a New York clothing label launched in 2001 by fashion designer Robert Stock and textile designer Graham Fowler, according to Wikipedia. The brand's About page puts one-of-a-kind prints and detailed textiles at the center of its designs. Its corporate office and showroom are on Fifth Avenue in Manhattan, and the brand's web store sells the men's and women's ranges direct.
What Robert Graham sells
- Long- and short-sleeve button-down sport shirts, polos and T-shirts
- Blazers, sweaters and knits, outerwear, jeans, pants, shorts and swimwear
- Shoes, socks, belts, hats, bags, wallets, ties, pocket squares, pajamas, underwear and fragrance
- Women's dresses, tops, bottoms and jackets; Wikipedia dates the women's line to 2005
- Limited-edition capsules such as a Rocky 50th anniversary collection, plus a golf range
Pre-owned pieces are sold through RG's Pre-Loved marketplace, which runs on Treet. Members of the RG Guild loyalty program can see their rewards after signing in and can add receipts from other retailers to their account.
Delivery and returns
UPS Ground shipping is free on orders of $199 or more to the continental United States. Orders take 3 to 4 business days to process before they ship, and UPS Ground then delivers in 5 to 10 business days; UPS Express is available for orders placed by 10:59 a.m. Eastern. The store does not ship to P.O. boxes or APO/FPO addresses, and alcohol-based fragrance travels by ground within the continental U.S. only. International orders go by DHL Express, with duties and taxes paid by the recipient.
Web orders can be mailed back within 30 days of delivery with the prepaid UPS label from the returns portal, and a flat $7 return shipping fee comes off the refund or store credit. Returns are free at any Robert Graham full-price store. Items must be unwashed and unworn with tags attached; swimwear, intimates, fragrance, gift cards, pop-up merchandise and items marked final are excluded. Refunds can take up to 30 business days after the parcel arrives.
Robert Graham was founded in 2001 and is headquartered in New York, New York.
Discounts & Loyalty
Loyalty Programme
RG Guild loyalty program
Shipping & Returns
Continental U.S.: free UPS Ground on orders of $199 or more, delivered 5–10 business days after 3–4 business days of processing; UPS Express for orders by 10:59 a.m. ET. No P.O. boxes or APO/FPO. Fragrance ships by ground, continental U.S. only. International: DHL Express, duties and taxes paid by the recipient.
Returns Policy
Return web orders within 30 days of delivery with the prepaid UPS label; a flat $7 fee is deducted from the refund. Free returns at Robert Graham full-price stores. Items must be unwashed and unworn with tags. Swimwear, intimates, fragrance, gift cards, pop-up and final items are excluded. Refunds within 30 business days of receipt.
Company Information
Founded
2001
Headquarters
New York, New York
Frequently Asked Questions
How much is Robert Graham shipping in the U.S.?
UPS Ground shipping is free on continental U.S. orders of $199 or more. Orders are processed in 3 to 4 business days, then UPS Ground takes 5 to 10 business days; UPS Express needs orders placed by 10:59 a.m. Eastern.
What is the Robert Graham return policy?
Web orders can be returned within 30 days of delivery with the prepaid UPS label, and a flat $7 fee comes off the refund. Items must be unwashed and unworn with tags. Swimwear, intimates, fragrance and gift cards are not returnable.
Can Robert Graham web orders be returned in a store?
Yes. Purchases from the Robert Graham website can be returned free of charge at any Robert Graham full-price store within the return window. Outlet-store purchases can only be exchanged at an outlet store, within 30 days and with the original receipt.
Who founded Robert Graham?
Fashion designer Robert Stock and textile designer Graham Fowler launched Robert Graham in New York in 2001, according to Wikipedia. Fowler left in 2002, and the brand's corporate office and showroom are at 350 Fifth Avenue in New York.
Does Robert Graham ship internationally?
Yes. International orders ship by DHL Express within 2 to 3 business days and reach major cities 1 to 3 business days later. Import duties and taxes are paid by the recipient, and alcohol-based fragrance cannot be sent abroad.
Does Robert Graham have a loyalty program?
Yes. Robert Graham runs the RG Guild loyalty program, and members see their rewards after signing in to the website. Receipts from third-party retailers can be submitted through the account page so those purchases count too.
How can shoppers contact Robert Graham customer service?
Robert Graham customer service answers by email from 9 a.m. to 6 p.m. Eastern, Monday to Friday, and is closed on national holidays. Urgent questions can go to +1 866-936-8174, and every message should quote the order number.
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Customer Service
+1 866-936-8174Customer Service Email
inquiry@robertgraham.usCustomer Service Hours
Mon–Fri 9 a.m.–6 p.m. Eastern
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