Fruugo

Global marketplace connecting shoppers with retailers worldwide for millions of products at competitive prices.

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About Fruugo

Fruugo is an innovative global marketplace that connects consumers with retailers from around the world, offering access to millions of products across diverse categories. Founded in 2006 in Finland and now headquartered in Ulverston, Cumbria, UK, Fruugo has grown into a truly international shopping platform operating in over 40 countries. The marketplace brings together thousands of retailers selling everything from fashion and electronics to home goods and toys, all accessible through a single platform with local currency pricing and customer service. Fruugo's unique model allows shoppers to discover products from international sellers that might not otherwise be available in their local market, while providing retailers with access to a global customer base without the complexity of managing international operations.

Shipping & Returns

International Shipping

Delivery times and costs vary by seller and destination country. Most items ship from the retailer's location with tracking provided. International delivery typically takes 5-15 business days depending on origin and destination.

Returns Policy

30-day return policy on most items. Returns are processed through the original seller. Contact customer service to initiate a return and receive instructions specific to your order and seller.

Frequently Asked Questions

How does Fruugo work?

Fruugo is a global marketplace connecting shoppers with retailers worldwide. You browse and purchase products from various sellers through one platform, with prices shown in your local currency. Fruugo handles payment processing and customer service while retailers manage fulfilment.

Is Fruugo safe to buy from?

Yes, Fruugo provides buyer protection on all purchases. The platform vets retailers and holds payment until delivery is confirmed. If issues arise, Fruugo's customer service team mediates between buyers and sellers to ensure resolution.

How long does Fruugo delivery take?

Delivery times vary depending on the seller's location and your destination. Domestic orders typically arrive within 3-7 days, while international orders may take 5-15 business days. Tracking is provided for most shipments.

Can I return items bought on Fruugo?

Yes, most items can be returned within 30 days of delivery. Contact Fruugo customer service to initiate a return, and they'll provide specific instructions based on your seller. Refunds are processed once the seller receives the returned item.

Fruugo is a leading global marketplace that revolutionises how consumers shop internationally. With access to thousands of retailers and millions of products from around the world, Fruugo makes cross-border shopping simple and accessible. Whether you're searching for unique fashion finds, hard-to-find electronics, or speciality home goods, Fruugo connects you with sellers globally while handling currency conversion and providing local customer support. The platform's commitment to competitive pricing and buyer protection makes international shopping as easy as buying locally. Save on your Fruugo purchases with our verified discount codes and enjoy discovering products from retailers worldwide.

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Contact Information

Customer Service Email

[email protected]

Customer Service Hours

Monday to Friday, 9am - 5pm GMT

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