TGJones

About TGJones

TGJones is the UK retailer created when Modella Capital bought WHSmith's high street shops and online business, an acquisition completed on 30 June 2025. The chain sells books, stationery, toys and gifts. Its trading company, TG Jones High Street Limited, is headquartered in Swindon, and WHSmith kept its own name for its travel business.

What TGJones sells

• Books, which can also be delivered to UK prison addresses
• Stationery, school supplies and a back-to-school range
• Toys and games, with Toys "R" Us ranges in 76 shops under an agreement with that brand
• Gifts, plus magazines and periodicals in its shops

Some TGJones shops also hold Post Office counters, and in late 2025 the chain announced Hobbycraft and Claire's concessions. In 2026 its owner said up to 150 shops would close as part of a restructuring, according to Wikipedia's summary of the announcement.

Delivery and returns

TGJones delivers to UK addresses only, although customers abroad can order for delivery to a UK address. Its books and stationery pages advertise free delivery on orders over £30, and when items are sent separately only the delivery charge shown at checkout is paid.

Orders can be cancelled within 30 calendar days of delivery, provided items are unopened and fit for resale. Returns can go by post, at the customer's cost and risk, or to a TGJones shop with a paper or digital copy of the order confirmation. Orders of £150 or more need a reference number from customer services first, and magazines and periodicals cannot be returned. Faulty items can be repaired or replaced within six months of delivery, after which the manufacturer's warranty applies.