Trinny London
Trinny London offers personalised skincare and makeup routines with multitasking products designed to simplify your beauty regimen, founded by Trinny Woodall.
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Shop at Trinny LondonDiscover Trinny London: Innovative Beauty for Every Individual
Trinny London, founded by beauty expert Trinny Woodall in 2017, has quickly established itself as a pioneering UK beauty brand. With headquarters in London, the company's mission is to empower individuals with personalised, effortless beauty solutions. From its humble beginnings at a kitchen table, Trinny London has expanded globally, becoming renowned for its inspiring innovation and a fresh approach to beauty routines. The brand is committed to helping customers simplify their regimen with high-performance products tailored to their unique needs.
Explore the Trinny London Product Range
The extensive collection at Trinny London features a diverse array of makeup and skincare products designed for every tone, type, and age. Shoppers can find everything from their celebrated cream-based, multitasking "stacks" – little pots of joy that click seamlessly together – to advanced skincare formulations. Popular items include the Take Back Time Eye Treatment and the BFF Eye Serum-Concealer, available in a wide range of shades. The brand continuously focuses on product innovation, offering highly effective formulations that promise to transform your beauty routine.
Personalised Beauty and Shopping Benefits
Trinny London stands out with its innovative Match2Me personalisation tool, ensuring customers find the perfect products for their complexion and concerns. Beyond exceptional products, the shopping experience is designed for convenience. Customers in the UK benefit from free standard delivery on orders over £50, and Trinny London proudly offers worldwide shipping. Returns are made easy with a 30-day free UK returns policy, even for lightly used makeup. For any queries, the dedicated Trinny London Care team is available via email or live chat.
Join the Trinny Tribe and Stay Connected
Become part of the Trinny Tribe community to unlock exclusive benefits, promotions, and monthly content. Trinny London is also highly active on social media, sharing valuable beauty tips and engaging with its audience. Follow them on platforms like Instagram, Facebook, and YouTube to stay updated on new product launches, exclusive videos, and Trinny Woodall's expert advice. Experience the joy of simplified, personalised beauty with Trinny London.
Trinny London was founded in 2017 and is headquartered in London, United Kingdom, with 41 locations.
Discounts & Loyalty
Student Discount
Trinny London offers a student discount, reportedly 25% or 40% off, potentially via Student Beans. Customers are advised to verify the current offer directly on their website or through Student Beans.
Loyalty Programme
Trinny Tribe
Members of the Trinny Tribe receive exclusive benefits, promotions, monthly confidential content, and invitations to private Facebook live events.
Shipping & Returns
UK delivery available. Free shipping on qualifying orders.
Returns Policy
30-day returns on unused products in original packaging.
Company Information
Founded
2017
Headquarters
London, United Kingdom
Number of Stores
41
Payment Methods
Frequently Asked Questions
What are Trinny London's delivery options and costs?
Trinny London offers free UK standard delivery on orders over £50. Standard delivery costs £3.95 for orders under this amount. They also provide worldwide shipping.
What is Trinny London's returns policy?
You can return items for free within 30 days of receiving your order. Lightly used makeup can be returned, while skincare, gift sets, accessories, and tools must be unopened and unused with original packaging intact for a refund/exchange. UK returns can be processed via the DPD Returns Portal.
How can I contact Trinny London customer service?
You can contact the Trinny London Care team by filling in their contact form, via email at tlc@trinnylondon.com, or through Live Chat when the icon is shown on their website. Customer service hours are weekdays, 9 am - 5 pm UK time.
What kind of products does Trinny London offer?
Trinny London offers a range of personalised skincare and makeup products. This includes multitasking cream-based products like their iconic stacks, eye treatments, serum-concealers, and highly effective skincare formulations designed to simplify your beauty routine.
Does Trinny London offer personalised product recommendations?
Yes, Trinny London features its innovative Match2Me tool, which helps customers find their perfect makeup shades and skincare formulations for a truly personalised beauty experience.
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Contact Information
Customer Service
+442038933251Customer Service Email
tlc@trinnylondon.comCustomer Service Hours
Weekdays, 9 am - 5 pm UK time
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