The STI Clinic
The STI Clinic offers discreet and convenient online sexual health screening services, providing home test kits for common STIs and free treatment for positive results.
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Shop at The STI ClinicAbout The STI Clinic
The STI Clinic stands as a leading independent online sexual health service in the UK, established in 2008. Headquartered in London, this innovative clinic was founded with a clear mission: to make sexual health testing and treatment more accessible and less daunting. Recognising the common barriers of embarrassment and inconvenience associated with traditional GUM clinics, The STI Clinic provides a discreet, efficient, and professional online platform. They are operated by Online Medical Services Limited, with medical services delivered by Online Clinic (UK) Limited, which holds a license from the Care Quality Commission (CQC). All laboratory testing is conducted by The Doctors Laboratory, a facility registered with Clinical Pathology Accreditation, ensuring the highest standards of accuracy and reliability.
Comprehensive STI Testing Services
The STI Clinic offers a wide array of sexual health screening services to cater to various needs. Customers can easily buy STI tests online for individual infections such as Chlamydia and Gonorrhoea, or opt for more comprehensive solutions like the HIV Screen. For those seeking a full overview, the Full STI Screen and Full Screen Plus provide extensive checks for multiple infections. They also provide rapid testing options, including 4 Hour Chlamydia Check and 4 Hour Gonorrhoea Check, allowing for quicker results. This extensive product range ensures that individuals can find the specific test they need to monitor their sexual health effectively.
Your Discreet and Efficient Testing Journey
The entire process with The STI Clinic is designed for ultimate convenience and confidentiality. Once an order is placed, a home test kit is sent directly to the customer's address. Sample collection is simple and can be done privately. The kit includes a prepaid envelope for hassle-free return of the sample to their accredited laboratory. Upon receipt, tests are processed swiftly, and results are communicated directly to the customer. A key benefit is the provision of free treatment for most positive results, which is dispatched via overnight courier for prompt delivery. This commitment to a seamless, supportive, and confidential service makes The STI Clinic a trusted choice for sexual health management in the UK.
The STI Clinic was founded in 2008 and is headquartered in London, UK. It is part of Online Medical Services Limited, with Online only locations.
Shipping & Returns
The STI Clinic dispatches home test kits to your address. Once you've collected your sample, return it using the provided prepaid envelope. Results are notified promptly, and any necessary treatments are sent via overnight courier for quick delivery.
Returns Policy
Due to the nature of medical testing kits, returns of used or opened kits are not accepted. Unused kits may be eligible for return; please contact customer service for details. Treatments are dispatched upon a positive diagnosis and are not returnable.
Company Information
Founded
2008
Headquarters
London, UK
Number of Stores
Online only
Parent Company
Online Medical Services Limited
Payment Methods
Frequently Asked Questions
How does The STI Clinic service work?
The process is simple: order your chosen test kit online, we'll send it to you discreetly. Collect your sample at home and post it back in the prepaid envelope provided. We'll notify you of your results as soon as they're ready.
What happens if my test result is positive?
If you test positive for most STIs, we will refer you to our sister clinic for free treatment, which will be sent to you by overnight courier. For blood-borne viruses, a face-to-face consultation will be required.
Is my information kept confidential?
Yes, confidentiality is paramount. Your personal information and test results are handled with the utmost discretion and privacy, in line with medical confidentiality standards.
How quickly will I receive my test results?
Results are typically available within 24-72 hours of the lab receiving your sample, depending on the test. We also offer 4-hour rapid tests for certain infections.
What types of STI tests do you offer?
We offer a wide range of tests including Chlamydia, Gonorrhoea, HIV, Herpes, and comprehensive Full STI Screens. You can choose individual tests or combination packages to suit your needs.
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Contact Information
Customer Service
+44 (0)20 7125 0367Customer Service Email
customerservice@thesticlinic.comCustomer Service Hours
Not explicitly stated on website or in research.
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