Adam and Eve
Adam and Eve is a North Carolina-based adult wellness retailer selling lingerie, personal lubricants, condoms and intimate products, shipped in plain packaging with no company name on it.
No live codes or offers from Adam and Eve right now — here's what to know before you shop.
About Adam and Eve
Adam and Eve, written Adam & Eve by the company, is an American retailer of adult wellness and intimate products that sells online to the US and dozens of other countries, including the UK. It belongs to PHE, Inc. of Hillsborough, North Carolina. The company's history page dates the business to 1971, when Phil Harvey and Dr Tim Black began selling condoms by post.
What Adam and Eve sells
- Lingerie for women and men, including sets, chemises, corsets, bridal pieces and plus-size styles
- Sleepwear, loungewear, robes and gowns
- Personal lubricants in water-based, silicone, hybrid and organic formulas, and condoms
- Bath and shower products, body care, massage candles and romance gift kits
- Games and books for couples, plus an own-label range of intimate products sold alongside other brands
According to the same history page, Harvey's first catalogue went out in 1973, and he later founded DKT International, a non-profit working to widen access to birth control around the world. The site also publishes educational guides and has a resident expert, licensed marriage and family therapist Dr Jenni Skyler.
Delivery and returns
Visitors in the UK see prices in pounds sterling and can pay in GBP. Orders to the UK and other countries travel from the United States with DHL: Standard and Priority take 3 to 10 business days and Express 2 to 4. Rates appear at checkout, and only Priority includes duties and taxes, so Standard and Express parcels can carry import charges on arrival. In the US, orders placed before 4:15pm Eastern time ship the same day in most cases. Every order goes out in a plain box or envelope, and the Adam and Eve name does not appear on the outside.
Most items can be sent back within 90 days of purchase for a refund or replacement, unless the product description says otherwise. The buyer pays return postage to North Carolina, and original shipping charges are not refunded. Own-label products carry a 5-year replacement warranty and other brands 2 years. Refunds go to the original payment method, and the company asks shoppers to allow 3 to 4 weeks for a return to be processed.
Adam and Eve is headquartered in Hillsborough, North Carolina. It is part of PHE, Inc..
Shipping & Returns
UK and other international orders ship from the US by DHL: Standard or Priority 3-10 business days, Express 2-4; rates shown at checkout. Only DHL Priority includes duties and taxes; on Standard and Express they may be due on delivery. UK visitors see prices and pay in GBP. US: orders before 4:15pm ET ship the same day in most cases; USPS standard 5-8 business days (eastern US) or 10-14 (western US, Alaska, Hawaii); expedited and UPS options. Plain, unbranded packaging.
Returns Policy
Return most items within 90 days of purchase for a refund or replacement, unless the product description says otherwise. The buyer pays return postage to Hillsborough, North Carolina, and original shipping is not refunded. Refunds go to the original payment method; allow 3-4 weeks for processing. Own-label products: 5-year replacement warranty; other brands: up to 2 years.
Company Information
Headquarters
Hillsborough, North Carolina
Parent Company
PHE, Inc.
Frequently Asked Questions
How long does Adam and Eve delivery to the UK take?
DHL Standard and Priority deliveries take 3 to 10 business days and DHL Express 2 to 4, according to the shipping page. Rates show at checkout, and only Priority includes duties and taxes, so other services can leave import charges to pay on arrival.
What is Adam and Eve's returns policy?
Most items can be returned within 90 days of purchase for a refund or replacement, unless the product description says otherwise. The buyer pays return postage, original shipping is not refunded, and a return can take 3 to 4 weeks to process.
Does Adam and Eve use discreet packaging?
Yes. Orders ship in plain envelopes and boxes, and the Adam and Eve name does not appear anywhere on the outside; the only markings are the delivery address and the company's return address, according to its shipping page.
Can UK shoppers pay Adam and Eve in pounds?
Yes. Shoppers connecting from the UK see prices in GBP and can pay in British pounds. Orders still ship from the United States, so returns go back to North Carolina at the buyer's cost.
Who owns Adam and Eve?
Adam and Eve belongs to PHE, Inc., based in Hillsborough, North Carolina. The company's history page says Phil Harvey and Dr Tim Black started the business in 1971 to sell condoms by mail and help fund family-planning programmes.
How long is the Adam and Eve warranty?
Own-label Adam and Eve products can be replaced for up to 5 years. Products from other brands bought on the site can be replaced for up to 2 years with the same item or, if it is no longer sold, a similar one.
How do shoppers contact Adam and Eve customer service?
Customer service representatives answer by live chat and email 24 hours a day, 7 days a week, according to the returns page. Questions about the status of a return can also be sent through the site's contact form.
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Customer Service Hours
24/7 by live chat and email
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