The Fragrance Shop
The Fragrance Shop offers an exquisite collection of women's and men's fragrances from luxury brands like Dior, Chanel, and Tom Ford, making it the UK's go-to destination for scent.
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Shop at The Fragrance ShopAbout The Fragrance Shop
Since its establishment in 1994, The Fragrance Shop has grown to become the UK's largest independent fragrance retailer. With over 200 stores nationwide and a robust online presence, it has built a reputation for offering an extensive selection of authentic perfumes and aftershaves. Headquartered in Manchester, UK, the company is dedicated to providing customers with access to the finest scents from around the globe, ensuring a premium shopping experience both in-store and online.
Discover Your Signature Scent
Women's Fragrances
Explore a captivating array of women's perfumes from leading luxury brands. Whether you're searching for a delicate floral, a bold oriental, or a fresh citrus scent, The Fragrance Shop stocks popular choices from Dior, Chanel, Prada, Yves Saint Laurent, and Versace. Find your next signature perfume or a special gift for her online.
Men's Aftershaves & Colognes
For men, the selection of aftershaves and colognes is equally impressive. Discover powerful and sophisticated scents from iconic brands such as Rabanne, Jean Paul Gaultier, Tom Ford, and Gucci. From invigorating fresh notes to deep, woody aromas, there’s an aftershave to complement every style and occasion. Buy men's fragrances online with ease.
Exclusive Offers & Loyalty Benefits
Enhance your shopping experience with the MyTFS UNLIMITED loyalty programme. For an annual fee, members enjoy unlimited 20% off all fragrances, free 48-hour Express Delivery, and exclusive samples. The Fragrance Shop also proudly offers discounts for students, NHS staff, and military personnel, making luxury fragrance more accessible. Their commitment to customer satisfaction is further supported by a comprehensive 90-day returns policy and convenient Click & Collect services.
The Fragrance Shop was founded in 1994 and is headquartered in Manchester, UK. It is part of TFS Buying Limited, with 200+ locations.
Discounts & Loyalty
Student Discount
Student discount available through verified student platforms.
NHS Discount
NHS discount available through Blue Light Card.
Military / Blue Light Discount
Armed forces discount available through Defence Discount Service.
Gift Cards Available
Loyalty Programme
MyTFS Membership
Earn points on purchases, receive birthday rewards, access exclusive member offers and early access to sales.
Shipping & Returns
Standard UK delivery available with multiple shipping options. Click and collect available at stores. Free delivery threshold and express options available.
Returns Policy
Return unopened items in original condition within 90 days to store with proof of purchase. Online returns require RMA number. Report issues within 72 hours of receipt. Faulty items replaced or refunded.
Company Information
Founded
1994
Headquarters
Manchester, UK
Number of Stores
200+
Parent Company
TFS Buying Limited
Payment Methods
Sustainability
The Fragrance Shop is committed to responsible retailing, working with brands to promote sustainable packaging and offering refillable fragrance options where available.
Frequently Asked Questions
Does The Fragrance Shop offer NHS discount?
Yes, The Fragrance Shop offers NHS discount through Blue Light Card. Student and armed forces discounts also available.
What is The Fragrance Shop return policy?
Return unopened items within 90 days to any store with proof of purchase, or arrange online return with RMA number.
What is Scentaddict?
Scentaddict is The Fragrance Shop's subscription service delivering designer fragrances to try each month.
Does The Fragrance Shop price match?
Check with customer service for current price match policies. The retailer aims to offer competitive pricing on all products.
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Contact Information
Customer Service
+44 161 468 1701Customer Service Email
customerservice@thefragranceshop.co.ukCustomer Service Hours
Monday-Friday: 9am-5pm
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