Clear Chemist
Clear Chemist is a licensed UK online pharmacy offering a wide range of over-the-counter medication, prescription services, fragrances, and health products, ensuring fast, efficient, and secure delivery.
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Shop at Clear ChemistAbout Clear Chemist: Your Trusted UK Online Pharmacy
Clear Chemist is a distinguished, licensed online pharmacy based in the UK, operating from Unit 20, Brookfield Trade Centre, Aintree, Liverpool. Registered with the General Pharmaceutical Council (GPhC Registration Number - 1123405), they are committed to delivering professional, safe, and discreet pharmacy services. Their mission is to offer a fast, efficient, and secure platform where customers can access a wide array of health and wellness products, supported by expert advice and a strong focus on patient satisfaction. Clear Chemist prides itself on transparency, regularly undertaking patient surveys to ensure continuous improvement in the services they provide.
Extensive Product & Service Range at Clear Chemist
Health & Wellness Essentials
At the heart of Clear Chemist's offering is a comprehensive selection of health and wellness products. Customers can easily find and buy over-the-counter medications online for common ailments, alongside a seamless service for dispensing NHS prescriptions. For those needing medical consultation from the comfort of their home, an Online Doctor service is available through their trusted partners, PharmaDoctor. Their range covers various health conditions, ensuring you can find the support you need.
Beauty, Fragrance & Baby Care
Beyond medicinal needs, Clear Chemist also caters to personal care and lifestyle. Discover a diverse collection of popular fragrances from leading brands, a wide array of beauty products to enhance your routine, and essential items for baby care. This diverse product portfolio makes Clear Chemist a convenient one-stop shop for many household and personal needs.
Specialised Clinics & Pet Care
Clear Chemist extends its services to include specialised clinics and pet care. They offer a Travel Clinic (North West Based) for pre-travel health advice and vaccinations, a Weight Loss Clinic with free consultations, and the ability to provide vet prescriptions for your animal's health needs. These additional services highlight their commitment to holistic well-being for the entire family, including pets.
Seamless Shopping Experience & Customer Support
Clear Chemist prioritises a smooth and supportive shopping journey. They offer free delivery on all NHS prescriptions and provide excellent customer service, including a quick response WhatsApp messaging service for pharmacy and prescription queries. Students can benefit from discounts up to 25% via Student Beans, and NHS workers sometimes receive 10% off. Their clear returns policy and dedicated customer care team ensure that any questions or concerns are addressed promptly and professionally.
Clear Chemist was founded in 2011 and is headquartered in United Kingdom. It is part of ClearChem Ltd, with Online locations.
Discounts & Loyalty
Student Discount
Clear Chemist offers student discounts of up to 25% via Student Beans, with various offers of 10% or 15% off also being available.
NHS Discount
NHS workers benefit from free delivery on all NHS prescriptions, including repeat prescriptions. Clear Chemist has also offered 10% off for NHS workers on other purchases.
Shipping & Returns
<p>UK delivery available.</p>
Returns Policy
Clear Chemist allows customers 14 days from the day after receiving an item to notify them of a return, followed by another 14 days to send the item back. However, prescription-only medication or over-the-counter items ordered in error cannot be returned. For items received damaged or faulty, customers should contact customer services for assistance. All returns are checked before being actioned.
Company Information
Founded
2011
Headquarters
United Kingdom
Number of Stores
Online
Parent Company
ClearChem Ltd
Payment Methods
Frequently Asked Questions
How can I contact Clear Chemist for pharmacy or prescription queries?
For the quickest response, you can message Clear Chemist on WhatsApp, and they aim to reply within the hour. You can also email pharmacy@clearchemist.co.uk for specific pharmacy and prescription-related enquiries.
What is Clear Chemist's returns policy?
You have 14 days from the day after receiving an item to notify Clear Chemist of your intention to return, and then another 14 days to send it back. Please note that prescription-only medication or over-the-counter items ordered in error cannot be returned. For faulty or damaged items, please contact customer services.
Do you offer free delivery?
Yes, postage and packaging for all NHS prescriptions is free of charge. For other orders, delivery costs apply, which can be checked on their delivery information page.
What services does Clear Chemist provide?
Clear Chemist is a licensed UK Online Pharmacy, providing over-the-counter medication, dispensing prescriptions, and offering an Online Doctor service through partners PharmaDoctor. They also feature a Travel Clinic, Vet Prescriptions, and a Weight Loss Clinic.
Is Clear Chemist a registered pharmacy?
Yes, Clear Chemist is a licensed UK Online Pharmacy, registered with the GPhC (General Pharmaceutical Council) under registration number 1123405. They are also an NHS registered pharmacy.
How do I return an item?
To return an item, you typically need to fill in a form via a Royal Mail link provided on their returns page, which generates a returns label. Goods should be sent to Goods Returns Unit 20 Brookfield Trade Centre Brookfield Drive Aintree L9 7AS.
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Contact Information
Customer Service
0151 203 6535Customer Service Email
admin@clearchemist.co.ukCustomer Service Hours
Non-NHS Services: Mon-Fri 8am-4:30pm; NHS Services: Mon-Thu 8am-6pm. Closed weekends and bank holidays.
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