eSalon
eSalon UK offers custom at-home hair colour, expertly crafted by licensed colourists and delivered to your door, ensuring a perfect shade just for you.
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Shop at eSalonAbout eSalon UK: Your Custom Hair Colour Experts
eSalon UK brings the salon experience directly to your home with its revolutionary custom hair colour service. Since its founding in 2008, eSalon has been dedicated to providing personalised, professional-grade hair dye solutions tailored to each individual's unique needs and colour goals. With numerous Allure Best of Beauty Awards and a coveted spot in their Hall of Fame, eSalon stands as a trusted leader in at-home hair care. Their commitment to excellence ensures that every customer receives a shade crafted just for them, backed by expert colourist support.
The eSalon Difference: Art Meets Science
What makes eSalon truly unique is the seamless integration of human expertise and cutting-edge technology. Licensed colourists, trained to 'see colour differently', virtually formulate your perfect shade. This precise formula is then executed by a custom-built machine that dispenses exact pigment drops, creating over 260,000 unique colour combinations. This innovative approach guarantees a truly bespoke product, delivering salon-quality results, including up to 100% grey coverage, with every application.
Discover Your Perfect Hair Colour with eSalon UK
Whether you're looking to refresh your current shade, cover grey hairs, or embark on a completely new look, eSalon UK offers a comprehensive solution. Their Custom Hair Colour Set includes everything you need for a successful at-home application, from your unique-to-you colour formula to personalised instructions. You even have the option to select an ammonia-free formula for a gentler colouring experience. Each product is designed to achieve your ultimate colour goal, ensuring radiant and long-lasting results.
Seamless Shopping and Support
Shopping for your custom hair colour online at esalon.co.uk is straightforward and convenient. Customers can opt for a one-time purchase or join the flexible Colour Plan, which provides a 20% discount on recurring orders and allows for easy modifications. eSalon's commitment to customer satisfaction extends to their dedicated support team, available Monday to Friday, 9am-6pm GMT. Their personal colourists are on hand to offer guidance, answer questions, and ensure your 'colour happiness' is guaranteed, making your journey to beautiful hair effortless.
eSalon was founded in 2008 and is headquartered in Los Angeles, USA (UK operations). It is part of Henkel, with Online only locations.
Discounts & Loyalty
Military / Blue Light Discount
eSalon occasionally offers military personnel discounts, including a 'blue light card discount'. While not a standing offer, a promo code (42NEWCLIENT) can provide military members with 50% off their first order.
Loyalty Programme
Flex Plan, Invite a Friend program
Customers can sign up for a Flex Plan to receive hair colour when needed and save 20% on every order. The 'Invite a Friend' program offers an £18 credit for each friend who places their first order of at least £18, with credits accruing and automatically applied to future orders.
Shipping & Returns
<p>Free UK delivery on all orders. Standard delivery takes 3-5 working days. Express delivery options available.</p>
Returns Policy
<p>Satisfaction guaranteed. If you are not happy with your colour, eSalon will reformulate a new batch free of charge.</p>
Company Information
Founded
2008
Headquarters
Los Angeles, USA (UK operations)
Number of Stores
Online only
Parent Company
Henkel
Payment Methods
Frequently Asked Questions
How does eSalon create my custom colour?
Complete a detailed colour profile quiz and eSalon expert colorists will formulate a unique shade tailored to your hair type, current colour, and desired results.
How often should I colour my hair?
Most customers colour every 4-6 weeks, but eSalon offers flexible subscription schedules to match your needs.
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Contact Information
Customer Service
+44 (0) 800 808 5400Customer Service Email
help@esalon.comCustomer Service Hours
Monday-Friday, 9am-6pm GMT
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