Deliveroo using dark kitchens as fulfilment hubs for non-food retailers
Deliveroo, which has more than 20 Editions sites across the UK, will be using them to fulfil beauty orders
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Deliveroo brings the best of your neighbourhood – from restaurants and takeaways to groceries, pharmacy, and gifts – directly to your door in a tap, often in as little as 30 minutes.
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Shop at DeliverooDeliveroo, a British multinational online food delivery company, was founded in London in 2013 by Will Shu. His vision was to bridge the gap between London's vibrant restaurant scene and the lack of efficient delivery options. From this initial goal, Deliveroo has grown into a leading hyperlocal marketplace, connecting millions of consumers with local restaurants, grocers, and shops. Driven by technology and a commitment to fast, reliable service, Deliveroo has expanded its operations across 10 markets, continuously innovating to meet evolving consumer needs and bringing the best of every neighbourhood directly to your door.
Deliveroo offers an incredibly diverse selection, making it much more than just a food delivery service. You can easily order from thousands of restaurants and takeaways, ranging from popular national chains to beloved local independent eateries. Beyond meals, Deliveroo has become a go-to platform for online groceries, partnering with major supermarkets and local convenience stores to deliver daily essentials, fresh produce, and household items. Additionally, you can find pharmacy products, last-minute gifts, and even flowers, providing a comprehensive solution for a wide array of shopping needs, all delivered quickly and efficiently across the UK.
Experience unparalleled convenience with Deliveroo's user-friendly app and website, designed for quick and easy ordering. Enjoy real-time tracking of your delivery, ensuring you know exactly when your order will arrive. Deliveroo is committed to offering great value, providing various discounts for students via UNiDAYS and Student Beans, and for NHS staff and military personnel through the Blue Light Card. Their popular Deliveroo Plus loyalty programme offers free delivery on eligible orders and exclusive deals, while integration with Nectar allows you to collect points on Sainsbury's orders. Discover a smarter way to shop and eat with Deliveroo's fast, reliable, and rewarding delivery service.
Deliveroo was founded in 2013 and is headquartered in London. It is part of DoorDash (acquired October 2025).
Student Discount
Deliveroo Plus offers discounts for students
NHS Discount
NHS staff, healthcare workers, and other essential workers can receive a free year of Deliveroo Plus Silver membership through the Blue Light Card scheme. Additionally, 3% off orders may be available by verifying status through Health Service Discounts.
Military / Blue Light Discount
Military and armed forces personnel can get a free year of Deliveroo Plus Silver membership via the Blue Light Card scheme.
Gift Cards Available
Loyalty Programme
Deliveroo Plus
Subscription service offering unlimited free delivery on eligible orders plus exclusive discounts
Delivery typically within 30-45 minutes depending on restaurant and location. Real-time rider tracking via app.
Returns Policy
Contact customer service for issues with orders. Refunds processed for missing or incorrect items.
Founded
2013
Headquarters
London
Parent Company
DoorDash (acquired October 2025)
Committed to becoming net zero by 2040. Offers reusable packaging options and supports sustainable restaurant partners.
Delivery fees vary depending on the restaurant and your location. Deliveroo Plus subscribers get unlimited free delivery on eligible orders.
Deliveroo Plus is a subscription service offering unlimited free delivery on orders over a minimum spend, plus exclusive discounts and offers.
Once your order is placed, you can track your rider in real-time on the Deliveroo app, seeing their location on a map as they collect and deliver your food.
Yes, Deliveroo partners with supermarkets like Asda and convenience stores like Nisa to deliver groceries, often within 30 minutes.
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+44 (0)20 7138 9037Customer Service Email
support@deliveroo.itCustomer Service Hours
In-app support available 24/7
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Deliveroo, which has more than 20 Editions sites across the UK, will be using them to fulfil beauty orders
Deliveroo has announced an exclusive rapid delivery partnership with health and beauty brand Lookfantastic.
Staff have taken to online forums to share concerns they won’t be able to cope with the influx of orders
Fmcg sales via quick commerce services like Deliveroo, Uber Eats and supermarkets’ own rapid delivery apps hit 14% of all online grocery sales on the day of the England football team’s World Cup quarter-final match, the data shows
Fmcg sales via quick commerce services like Deliveroo, Uber Eats and supermarkets’ own rapid delivery apps hit 14% of all online grocery sales on the day of the England football team’s World Cup quarter-final match, the data shows