SHAMTAM
SHAMTAM is a London-registered slow-living store selling incense and essential oils, crystals and mineral jewellery, Tibetan singing bowls and handmade soap.
No live codes or offers from SHAMTAMright now — here's what to know before you shop.
About SHAMTAM
SHAMTAM is an online lifestyle shop founded by Alex Pervov and run by Pervogo LTD, a UK company (number 15248477) with a London address. Its about page traces the business back to 2016, when it started out as a project called Psyome, and says parcels are checked and wrapped at sites in the United Kingdom and Slovakia.
What SHAMTAM sells
- Aromatherapy: essential and fragrance oils, incense sticks, cones and resin, aroma diffusers, oil burners and wax melts
- Crystals and jewellery: tumbled stones, geodes, crystal spheres, chakra and mala bracelets, and aromatherapy necklaces
- Spiritual items: tarot and oracle decks, runes, pendulums, Tibetan singing bowls, bells and handpans
- Home and decor: Himalayan salt lamps, selenite lamps, boho cushions, wind chimes and Buddha statues
- Bath, candles and tea: handmade soap, bath bombs, solid shampoo, scented and spell candles, matcha and teaware
- Slow fashion: sarongs, yoga trousers, bamboo socks and boho bags
The shop reports a catalogue of more than 8,300 pieces drawn from 59 countries, and its menus let shoppers filter by origin, with sections for goods made in India, Bali, Nepal, Mexico and the United Kingdom.
Delivery and returns
UK orders over £33 travel free of charge, dispatched from within the UK with taxes already included, and a tracking link arrives by email once the parcel is moving. Smaller baskets, and orders bound for European countries such as France, Germany and Belgium, are priced at checkout once a postcode has been entered.
Return requests go through the customer account within 30 days of delivery. SHAMTAM approves them within 2 business days, after which the item has to be posted within 14 calendar days, unused and in its original packaging, on a tracked service that the customer pays for. Personalised goods and opened personal-care products can be refused. If something arrives incorrect, damaged or faulty, SHAMTAM covers reasonable return costs, and refunds begin within 7 calendar days of the parcel being received and inspected.
Shipping & Returns
UK delivery free over £33; dispatched from the UK with taxes included; tracking sent by email. Rates for smaller UK orders and for European destinations are shown at checkout after entering a postcode.
Returns Policy
Request a return within 30 days of delivery via the customer account; approval within 2 business days, then post within 14 calendar days. Items must be unused in original packaging. Customer pays tracked return postage; SHAMTAM covers reasonable costs for incorrect, damaged or faulty items. Refund starts within 7 calendar days of receipt and inspection.
Frequently Asked Questions
How much is SHAMTAM delivery to the UK?
Delivery is free on UK orders over £33, and parcels are dispatched from within the UK with taxes included. Rates for smaller orders are calculated at checkout from the postcode, and tracking is sent by email.
What is SHAMTAM's returns policy?
Returns can be requested within 30 days of delivery for unused items in their original packaging. The shopper pays tracked return postage and must post the item within 14 calendar days of approval; personalised goods and opened personal-care products can be refused.
How long does a SHAMTAM refund take?
SHAMTAM starts a refund within 7 calendar days of receiving and inspecting the returned item. Return requests are approved within 2 business days, and the store pays reasonable return costs for incorrect, damaged or faulty goods.
Who owns SHAMTAM?
SHAMTAM is run by Pervogo LTD, UK company number 15248477, and was founded by Alex Pervov. According to its about page, it started in 2016 as Psyome and now works from locations in the United Kingdom and Slovakia.
Where do SHAMTAM products come from?
SHAMTAM says its catalogue runs to more than 8,300 pieces sourced from 59 countries. Shoppers can browse by origin, including items made in India, Bali, Nepal, Mexico and the United Kingdom.
Does SHAMTAM ship to Europe?
Yes. SHAMTAM's shipping page lists European destinations including Austria, Belgium, France and Germany, and its about page says it serves 29 European countries. Exact rates appear at checkout once a postcode is entered.
How can shoppers contact SHAMTAM?
SHAMTAM's about page gives box@shamtam.com as its customer email address. The delivery page also points shoppers to a live chat for shipping questions before they place an order.
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Customer Service Email
box@shamtam.comSimilar Shops
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