Finediam
Finediam is a Hatton Garden jeweller selling lab-grown and natural diamond engagement rings, wedding bands, tennis bracelets, earrings and pendants in gold and platinum.
About Finediam
Finediam is an online jeweller tied to London's Hatton Garden diamond quarter, where it receives showroom visitors by appointment. Its returns policy names FineDiam Ltd as the seller. The store makes engagement rings and other diamond jewellery to order with either laboratory-grown or earth-mined stones, and its homepage displays NAJ and BJA membership badges.
What Finediam sells
- Engagement rings in solitaire, three-stone trilogy, halo, hidden-halo, cluster and vintage styles, with round, oval, pear, emerald-cut, cushion and marquise diamonds
- Wedding bands, half and full eternity rings and bridal sets
- Stud, hoop, drop and huggie earrings, tennis bracelets, bangles and pendant necklaces
- Coloured-gemstone pieces set with sapphire, emerald, ruby, aquamarine or tanzanite, plus jewellery for men
Metal choices cover 9k and 18k white, yellow and rose gold, 950 platinum and 925 silver. The site advertises IGI-certified diamonds and Assay Office hallmarking. A ready-to-ship collection holds stock pieces that can reach UK addresses the next day, and a build-your-own tool lets buyers design a custom ring before it goes into production.
Delivery and returns
UK delivery costs nothing unless checkout shows a charge. According to the shipping policy, made-to-order jewellery takes about 2 to 3 working weeks to manufacture, finish, hallmark and dispatch. Parcels are not sent to PO boxes, a signature can be requested on arrival, and buyers outside the UK pay any import duties, taxes and VAT raised in their country.
Eligible items can come back within 30 days of delivery if they are unworn and in the original packaging, and the store asks to be contacted before anything is posted. Bespoke, engraved and made-to-size pieces and full eternity rings are excluded, and the buyer covers return postage unless the item arrived faulty. Cancelling a made-to-order lab-grown piece more than 24 hours after ordering can carry a charge of as much as 30% of the price.
Shipping & Returns
UK delivery free unless checkout states otherwise. Made-to-order pieces take about 2 to 3 working weeks to make, hallmark and dispatch; ready-to-ship items can arrive next day in the UK. No PO box delivery; a signature can be required. International delivery available; the buyer pays customs duties, import taxes and VAT.
Returns Policy
Request a return within 30 days of delivery by contacting the store first. Items must be unworn, undamaged and in original packaging with proof of purchase. Bespoke, engraved, made-to-size and full eternity rings are excluded. The customer pays return postage. Faulty or damaged-on-arrival items: send photos and the order number for repair, replacement or refund.
Frequently Asked Questions
How much does Finediam charge for UK delivery?
Nothing in most cases: Finediam delivers free within the UK unless checkout states a charge. Made-to-order jewellery takes about 2 to 3 working weeks to make and dispatch, while ready-to-ship pieces can arrive the next day.
What is the Finediam returns policy?
Unworn items in their original packaging can be returned within 30 days of delivery after contacting the store. Bespoke, engraved, made-to-size and full eternity rings are excluded, and the buyer pays return postage unless the piece is faulty.
Where is Finediam based?
Finediam is based in Hatton Garden, London, where its showroom can be visited by appointment. The returns policy names FineDiam Ltd as the business that sells through the online store.
Does Finediam sell lab-grown diamonds?
Yes. Finediam sells both lab-grown and natural diamond jewellery, with rings made in 9k or 18k gold or platinum. The site advertises IGI-certified diamonds and Assay Office hallmarking on its pieces.
Does Finediam ship outside the UK?
Yes. Finediam's shipping policy says international delivery is available, with times and costs depending on the destination and courier. Buyers abroad pay any customs duties, import taxes, VAT and clearance fees charged in their country.
How can customers contact Finediam?
Finediam says it answers email enquiries within 24 hours, and its team can also be reached on WhatsApp seven days a week. Virtual appointments and in-person showroom visits in Hatton Garden can be booked online.
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Customer Service Email
sales@finediam.comSimilar Shops
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