Dune London
Dune London offers a stylish collection of ladies' and men's shoes, boots, sandals, and must-have bags, perfect for those seeking the hottest new trends and stand-out accessories.
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Shop at Dune LondonAbout Dune London
Dune London, founded in 1992, has grown from a small concession in London to a globally recognised brand with 150 stores and 162 concessions as of January 2024. Headquartered in London, UK, the brand is part of The Dune Group Limited / Dune Topco Limited. Known for its distinctive blend of fashion-forward designs and quality craftsmanship, Dune London has become a go-to destination for stylish footwear and accessories for both men and women across the UK and beyond.
Explore the Dune London Collection
Footwear for Every Occasion
Dune London offers an extensive range of shoes, boots, and sandals for every season and style preference. For women, discover everything from elegant high heels and sophisticated court shoes to comfortable flats, fashionable trainers, and versatile ankle boots. Men can choose from smart leather shoes perfect for the office or special events, casual loafers, durable boots, and contemporary trainers. Each pair is designed to offer both style and comfort, ensuring you step out in confidence.
Stylish Bags & Accessories
Beyond footwear, Dune London presents a curated selection of bags and accessories. Their bag collection includes everything from spacious tote bags and practical shoulder bags to elegant clutch bags and stylish cross-body options, perfect for any outfit or occasion. Complement your look with their range of accessories, ensuring a polished finish to your ensemble.
Shop with Confidence at Dune London
Dune London is committed to providing an excellent shopping experience. Customers can benefit from a straightforward returns policy, allowing items to be returned within 28 days. Their dedicated customer service team is available weekdays to assist with any enquiries via phone or email. Take advantage of exclusive savings with student discounts (20% off via Student Beans and UNiDAYS), NHS/healthcare worker discounts (15% off via Blue Light Card), and military/armed forces discounts (via Defence Discount Service). Join the "My Dune London Rewards" loyalty programme to earn points and unlock special member benefits, making every purchase more rewarding.
Dune London was founded in 1992 and is headquartered in London, UK. It is part of Dune Group Limited, with Over 350 locations.
Discounts & Loyalty
Student Discount
Student and graduate discounts available
NHS Discount
NHS and emergency services workers are eligible for a 15% discount through the Blue Light Card scheme.
Military / Blue Light Discount
Military members can access offers through the Defence Discount Service, which is operated by Blue Light Card Ltd.
Gift Cards Available
Loyalty Programme
Rewards Club
The Dune London Rewards Club offers exclusive benefits and perks to its members, though specific details of the programme's advantages are best found directly on their website.
Shipping & Returns
Dune London offers various delivery options for online purchases across the UK and internationally. Specific details regarding delivery times and costs, including any free delivery thresholds, are typically provided at checkout. They aim to deliver your stylish footwear and accessories efficiently to your doorstep.
Returns Policy
Dune London offers returns within 28 days for a refund, provided items are unworn, unmarked, and accompanied by proof of purchase. Online purchases can be returned to a store or via post using a free trackable returns label for the first return per order. Subsequent postal returns from the same order will incur postage costs. Concession purchases must be returned to the original retailer.
Company Information
Founded
1992
Headquarters
London, UK
Number of Stores
Over 350
Parent Company
Dune Group Limited
Payment Methods
Frequently Asked Questions
What is Dune London's return policy?
You can return your purchase within 28 days for a refund, provided the items are unworn, unmarked, and you have proof of purchase. Online orders can be returned to a Dune London store or via post using a free trackable returns label for the first return. Subsequent postal returns from the same order will require you to cover postage costs. Concession purchases must be returned to the original retailer where they were bought.
How can I contact Dune London customer service?
You can contact Dune London customer service by phone on 01202 037 097 (UK) or +44 (0)1202 037 097 (International), or via email at customerexperience@dunelondon.com. Their operating hours are Monday to Friday, 09:00 to 17:00 UK time, excluding weekends and Bank Holidays.
Does Dune London offer student or NHS discounts?
Yes, Dune London offers a 20% student discount on full-priced items via Student Beans and UNiDAYS. NHS and emergency services workers can receive a 15% discount through the Blue Light Card scheme. Military members are also eligible for offers via the Defence Discount Service, operated by Blue Light Card Ltd.
What products does Dune London sell?
Dune London specialises in a wide range of fashionable footwear and accessories for both ladies and men. Their extensive collection includes shoes, boots, sandals, and a variety of stylish bags, catering to the latest trends and offering classic styles.
Where can I find a Dune London store?
Dune London has over 350 store locations worldwide, including standalone stores and concessions. You can use the 'Find a store' feature on their website to locate your nearest branch and check opening times.
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Contact Information
Customer Service
+44 1202 037 097Customer Service Email
customerexperience@dunelondon.comCustomer Service Hours
Monday - Friday, 09:00 to 17:00 (UK time). Closed on weekends and Bank Holidays.
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