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Diamonds Factory offers exquisite diamond jewellery, from stunning engagement rings to bespoke designs, backed by a four-generation family heritage in the UK.
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Shop at Diamonds FactoryDiamonds Factory is a leading UK-based diamond jewellery retailer with a profound heritage in the industry. Founded in 2009, and with UK e-commerce operations dating back to 2003, the company is built upon four generations of expertise from the Jain family. This deep-rooted knowledge ensures that every piece of jewellery offered reflects exceptional quality, meticulous craftsmanship, and timeless design. Headquartered in London's famous Hatton Garden, Diamonds Factory is dedicated to providing customers with ethically sourced, beautiful diamonds.
At Diamonds Factory, the focus is on delivering not just exquisite jewellery but also an outstanding customer experience. Their commitment extends from the careful selection of each certified diamond to the personalised service offered by their knowledgeable team. With 12 showrooms across the UK, including key cities like London, Birmingham, and Manchester, customers can enjoy expert guidance whether shopping online or in person.
The extensive range at Diamonds Factory caters to all significant life events and personal indulgences. Specialising in diamond engagement rings, they offer a vast selection of styles, cuts, and settings to perfectly symbolise your love. Complement your engagement ring with a beautifully crafted diamond wedding band, available for both men and women.
Beyond their renowned bridal collections, Diamonds Factory presents a stunning array of fine diamond jewellery. Discover elegant diamond earrings, sophisticated diamond necklaces and pendants, and luxurious diamond bracelets. For those seeking a truly unique piece, they also offer certified loose diamonds, enabling customers to design bespoke jewellery that perfectly matches their vision. Each item is designed to be cherished for a lifetime, embodying elegance and enduring beauty.
Diamonds Factory was founded in 2009 and is headquartered in London, England. It is part of Neve Jewels Limited, with Online + showrooms worldwide locations.
NHS Discount
Diamonds Factory offers an NHS discount, including a 20% discount and sometimes up to 55% off last chance items.
UK delivery available. International shipping offered.
Returns Policy
Returns accepted - check website for policy
Founded
2009
Headquarters
London, England
Number of Stores
Online + showrooms worldwide
Parent Company
Neve Jewels Limited
Diamonds Factory is a UK-based retailer renowned for its exquisite diamond jewellery, including engagement rings, wedding bands, earrings, necklaces, and bespoke designs, backed by a four-generation family heritage in the jewellery industry.
Yes, Diamonds Factory has 12 showrooms across the UK, located in cities such as London, Birmingham, Manchester, Glasgow, Bristol, and Cardiff, offering customers the opportunity for in-person consultations.
Yes, Diamonds Factory offers an NHS discount, providing healthcare workers with 20% off and sometimes up to 55% off on last chance items. They do not offer specific student or military discounts.
You can contact Diamonds Factory customer service by phone at 020 7138 3672 or via email at service@diamondsfactory.co.uk. Please refer to their website for specific showroom opening times and private appointment availability.
While Diamonds Factory has a significant international presence with showrooms in various global cities, please check their website or contact customer service directly for details on international shipping options from their UK operations.
Yes, Diamonds Factory offers certified loose diamonds, allowing customers to create personalised and bespoke diamond jewellery pieces tailored to their specific preferences and designs.
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020 7138 3672Customer Service Email
service@diamondsfactory.co.ukCustomer Service Hours
Please check website for current customer service hours and showroom opening times.
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