Baby Tula
Baby Tula is a baby carrier brand, founded in 2009 and owned by Ergobaby, selling Explore and Original baby carriers, Kid toddler carriers, ring slings, wraps and blankets.
Current Offers
Up to 25% off archive prints while stocks last (final sale)
Last Chance Shop Tula and enjoy free shipping over £55 Shop beloved Tula archive prints, up to 25% off while stocks last. Final Sale: These items are final sale and cannot be returned or exchanged.
About Baby Tula
Baby Tula is a baby carrier brand that Ula Tuszewicka and Mike Pham co-founded in 2009. The ERGObaby Carrier, Inc. bought it in May 2016, and the brand remains a wholly owned Ergobaby subsidiary. Its UK store, which now calls itself simply Tula, is run by EBP Lifestyle Brands UK Limited (company 09997456) in Swindon.
What Baby Tula sells
- Explore baby carriers, which take a child from newborn to toddler with three carrying positions, in cotton, linen and mesh
- Original baby carriers, formerly called Free-to-Grow, for front or back carrying from the newborn stage
- Kid toddler carriers for children aged 2 to 6, plus a Vintage carrier collection
- Baby wraps, ring slings, baby blankets and carrier accessories
Prints change with each drop, and recent ones include Shadow Petals and Snow Cat. Tula also provides a free carrier fit consultation with its certified babywearing specialists and asks parents to get in touch about fitting problems before starting a return.
Delivery and returns
The UK store ships from the brand's EU warehouse and pays all taxes and duties, so nothing extra is due on arrival. Standard delivery to mainland UK costs £4.99 and takes 3 to 5 working days after 1 to 2 working days of processing, with free delivery on orders over £55. Parcels travel with DHL UK, or UPS Express to Northern Ireland, and orders cannot be changed or cancelled once placed.
Items bought on babytula.com can be returned within 30 days of purchase if they are in like-new condition, in the original packaging and with proof of purchase. Returns must be booked through the returns portal, parcels without a Baby Tula label are refused, and the customer pays return postage. Refunds reach the original payment method within 2 weeks of the return arriving.
Baby Tula was founded in 2009. It is part of Ergobaby (The ERGO Baby Carrier, Inc.).
Shipping & Returns
UK mainland standard delivery £4.99, 3 to 5 working days plus 1 to 2 working days' processing; free over £55. Ships from the EU warehouse by DHL UK (Northern Ireland: UPS Express); all taxes and duties paid, nothing extra due on arrival. No delivery to military bases or the Channel Islands. Orders cannot be changed or cancelled. US store: free standard shipping over $50 (contiguous US), otherwise $5.
Returns Policy
Return babytula.com purchases within 30 days of purchase, in like-new condition, in the original packaging and with proof of purchase. Book the return through the returns portal (parcels without a Baby Tula label are refused). The customer pays return postage. Refund to the original payment method within 2 weeks of the return arriving. Items bought from other retailers go back to that retailer.
Company Information
Founded
2009
Parent Company
Ergobaby (The ERGO Baby Carrier, Inc.)
Frequently Asked Questions
How much is Baby Tula delivery to the UK?
UK standard delivery costs £4.99 and is free on orders over £55. Parcels go by DHL UK from Baby Tula's EU warehouse and take 3 to 5 working days after 1 to 2 working days of processing, with taxes and duties already paid.
What is Baby Tula's returns policy?
Baby Tula accepts returns of items bought on babytula.com within 30 days of purchase, in like-new condition with the original packaging and proof of purchase. Returns go through its online portal, the customer pays postage, and refunds arrive within 2 weeks.
Who owns Baby Tula?
Baby Tula is a wholly owned subsidiary of The ERGO Baby Carrier, Inc., which completed its purchase of the brand on May 11, 2016. The UK web store is operated by EBP Lifestyle Brands UK Limited, company number 09997456.
What age is the Baby Tula Kid carrier for?
Baby Tula sizes its Kid carrier for children aged 2 to 6. For younger babies the brand sells the Explore carrier, which works from newborn to toddler with three carrying positions, and the newborn-ready Original carrier.
Does Baby Tula provide babywearing consultations?
Yes. Baby Tula provides a complimentary carrier fit consultation with its certified babywearing specialists, which can be booked online or requested by email. The brand also suggests contacting its team about fitting problems before starting a return.
Does Baby Tula ship to the US?
Yes. The US store at babytula.com ships to the US and Mexico, with free standard shipping on orders over $50 within the contiguous states and a $5 fee below that. US parcels go by OnTrac or UPS Ground in 7 to 10 days.
How can shoppers contact Baby Tula in the UK?
UK delivery and damage queries go to customersupport@babytula.co.uk, and Baby Tula asks for any damage to be reported on the day of delivery. Fitting questions and consultation bookings are handled at help@babytula.com.
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Customer Service Email
customersupport@babytula.co.uk