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MyPura

MyPura

MyPura is the Cheshire-based web store of Pura, a B Corp baby-care brand selling nappies, nappy pants, baby wipes, and flushable toddler and adult toilet wipes.

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About MyPura

MyPura is the direct-to-consumer web store of Pura, a nappy and wipes brand that began in Cheshire in 2020. MyPura.com Limited runs it from Worley Court in Tattenhall, a village near Chester. Founders Guy and Abi say they created the range after failing to find baby products they trusted, and Pura is now a certified B Corp.

What MyPura sells

  • Nappies and nappy pants sized by baby weight, each with a trial pack
  • Baby wipes and flushable baby and toddler wipes, with wipes also sold in cases of 10
  • Flushable adult toilet wipes
  • Bundles, gift sets and Pura gift cards

Pura describes the whole range as totally chlorine-free and made without perfume or parabens, and lists Allergy UK, the British Skin Foundation and EWG Verified among its certifications; its FAQ adds OEKO-TEX Standard 100. The same FAQ is candid that the nappies are not biodegradable, because the plastic inside is needed for them to work. Used nappies can go through the brand's NappiCycle recycling scheme instead.

Delivery and returns

Every UK order ships free. DPD delivers next day when the order is placed before 3:30pm on a weekday or 12pm at the weekend, while trial packs travel by Yodel in 3 to 5 working days. Remote areas such as parts of Scotland, Northern Ireland, the Isle of Man and the Channel Islands take 2 to 4 days, and DPD Pickup points can be chosen for one-time purchases. The store sends parcels to UK addresses only.

Unused items in their original packaging can go back within 40 days of the purchase date, and the customer may have to cover the return postage. A faulty product is replaced after an email to hello@mypura.com quoting the order number.

Ways to save at MyPura

Subscribers pay 20% less than the one-time price, pick a delivery every 2 to 8 weeks and can cancel in one click (checked October 2026). NHS staff can claim 10% off nappies, nappy pants and wipes through NHS Staff Benefits (checked October 2026).

MyPura was founded in 2020 and is headquartered in Tattenhall, Cheshire.

Discounts & Loyalty

NHS Discount

NHS staff get 10% off Pura nappies, nappy pants and wipes, claimed through NHS Staff Benefits (nhsstaffbenefits.co.uk).

Gift Cards Available

Shipping & Returns

UK delivery free on all orders: next day by DPD for orders before 3:30pm on weekdays or 12pm at weekends; trial packs by Yodel, 3 to 5 working days; remote areas 2 to 4 days. DPD Pickup for one-time purchases. UK addresses only.

Returns Policy

Return within 40 days of the purchase date. Items must be unused and in their original state and packaging. The customer may pay return postage. For a faulty item, email hello@mypura.com with the order number for a replacement.

Company Information

Founded

2020

Headquarters

Tattenhall, Cheshire

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
Maestro
Diners Club
Discover
JCB
UnionPay
PayPalPayPal
PayApple Pay
Google Pay
Shop Pay
Sustainability

Certified B Corp. Pura lists Allergy UK, British Skin Foundation and EWG Verified certifications and OEKO-TEX Standard 100, and runs the NappiCycle nappy recycling scheme.

Frequently Asked Questions

How much is MyPura delivery and how fast does it arrive?

Delivery is free on all UK orders. Orders placed before 3:30pm on weekdays or 12pm at weekends arrive next day by DPD, trial packs take 3 to 5 working days by Yodel, and remote areas take 2 to 4 days.

What is the MyPura returns policy?

Unused items in their original packaging can be returned within 40 days of the purchase date, and customers may pay the return postage. Faulty products are replaced after emailing hello@mypura.com with the order number.

How do Pura nappy subscriptions work at MyPura?

A subscription costs 20% less than the one-time price and can deliver every 2, 3, 4, 5, 6, 7 or 8 weeks with free next-day delivery (checked October 2026). It can be cancelled in one click at no charge.

Does MyPura offer an NHS discount?

Yes. NHS staff get 10% off Pura nappies, nappy pants and wipes by claiming through the NHS Staff Benefits scheme (checked October 2026). The store lists no student or Blue Light scheme alongside it (checked October 2026).

Who runs MyPura and where is it based?

MyPura.com Limited runs the store from 3 Worley Court, Bolesworth Road, Tattenhall, near Chester. Parents Guy and Abi founded the Pura brand in Cheshire in 2020, and it holds B Corp certification.

Are Pura nappies from MyPura biodegradable?

No. Pura's FAQ explains that its nappies contain plastic that is integral to their performance, so they cannot biodegrade. The brand points parents to its NappiCycle scheme for recycling used nappies.

Does MyPura deliver outside the UK?

No. MyPura ships only to UK addresses. According to the brand's FAQ, Pura products reach other countries through European Amazon sites, and US shoppers can buy them on amazon.com or Thrive Market.

How can shoppers contact MyPura customer service?

MyPura answers calls on 01829 708980 from 8.30am to 5.30pm Monday to Thursday and 8.30am to 3.30pm on Fridays. Email queries go to hello@mypura.com.

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