Sofa.com
Sofa.com specialises in handcrafted, customisable sofas, chairs, and beds, offering high-quality, stylish furniture designed especially for you.
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Shop at Sofa.comAbout Sofa.com
Founded in 2006, Sofa.com is a leading UK-based retailer renowned for its exquisite collection of handmade-to-order furniture. As part of the Frasers Group, Sofa.com is committed to delivering exceptional quality and design, ensuring every piece is crafted with care and precision. Their headquarters are located in London, United Kingdom, with a registered office in Shirebrook, reflecting their strong British roots and dedication to local craftsmanship.
Explore the Sofa.com Collection
At Sofa.com, you'll discover a comprehensive range of furniture designed to elevate any living space. Their core offerings include a vast selection of sofas, armchairs, and beds, all available for customisation. Customers can choose from an impressive array of fabrics, including luxurious velvets, durable leathers, natural linens, and soft cottons. Highlights include the sophisticated Jack Wills Collection and the practical Aquaclean Range, perfect for busy households. Beyond seating and sleeping, they also offer a variety of stylish accessories to complete your home's aesthetic.
A Seamless Shopping Experience
Sofa.com provides multiple ways to shop, including physical showrooms in key UK cities like London, Nottingham, Bath, Glasgow, Harrogate, and Guildford, as well as concessions within House of Fraser stores. For online shoppers, the website offers a user-friendly experience to browse, customise, and order. Delivery for handmade-to-order items costs £149, which includes unpacking and assembly in your chosen room. While they deliver across the UK mainland and Northern Ireland, international shipping is not available. Sofa.com also proudly supports various communities with exclusive discounts for students, NHS/healthcare workers, and military personnel, making quality furniture more accessible.
Sofa.com was founded in 2006 and is headquartered in London, England, UK. It is part of Frasers Group, with 8 showrooms and multiple concessions in House o... locations.
Discounts & Loyalty
Student Discount
Sofa.com offers a 10% student discount through Student Beans, making quality, handmade furniture more accessible.
NHS Discount
NHS and healthcare workers can receive a £50 discount on orders of £500 or more, verified via Gocertify.
Military / Blue Light Discount
Military personnel and veterans are eligible for a £50 discount on orders of £500 or more, verified via Gocertify.
Shipping & Returns
Delivery to most UK mainland areas and Northern Ireland. White Glove Delivery Service for handmade-to-order items at £149, including assembly in the room of choice.
Returns Policy
Returns accepted within 14 days of delivery. Items must be in original condition. A restocking fee of £50 or 10% of the item's value (whichever is greater) applies. Original delivery fee is non-refundable.
Company Information
Founded
2006
Headquarters
London, England, UK
Number of Stores
8 showrooms and multiple concessions in House o...
Parent Company
Frasers Group
Payment Methods
Sustainability
Sofa.com offsets its carbon output through Forest Carbon by planting trees in Aberdeenshire.
Frequently Asked Questions
What delivery options are available?
We offer delivery to most UK mainland areas and Northern Ireland. Our White Glove Delivery Service for handmade-to-order items is priced at £149 and includes assembly in the room of your choice.
What is your returns policy?
Returns are accepted within 14 days of delivery. Items must be in their original condition. A restocking fee of £50 or 10% of the item's value (whichever is greater) applies. The original delivery fee is non-refundable.
Do you offer any discounts?
Currently, we do not offer student, NHS, or military discounts.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, PayPal, and Hitachi Finance.
Do you have a loyalty scheme?
At this time, we do not have a loyalty scheme.
No reviews yet for Sofa.com
Be the first to write a review3 Ways to Save at Sofa.com in 2026
Student discount
Sofa.com offers a 10% student discount through Student Beans, making quality, handmade furniture more accessible.
NHS discount
NHS and healthcare workers can receive a £50 discount on orders of £500 or more, verified via Gocertify.
Military & Blue Light discount
Military personnel and veterans are eligible for a £50 discount on orders of £500 or more, verified via Gocertify.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Sofa.com Quick Facts
| Standard Delivery | Delivery to most UK mainland areas and Northern Ireland. White Glove Delivery Service for handmade-to-order items at £149, including assembly in the room of choice. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Returns accepted within 14 days of delivery. Items must be in original condition. A restocking fee of £50 or 10% of the item's value (whichever is greater) applies. Original delivery fee is non-refundable. |
| Student Discount | Sofa.com offers a 10% student discount through Student Beans, making quality, handmade furniture more accessible. |
| NHS Discount | NHS and healthcare workers can receive a £50 discount on orders of £500 or more, verified via Gocertify. |
| Military Discount | Military personnel and veterans are eligible for a £50 discount on orders of £500 or more, verified via Gocertify. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, Maestro, PayPal, Hitachi Finance |
| Founded | 2006 |
| Headquarters | London, England, UK |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
+44 (0)20 3750 9800Customer Service Email
enquiries@sofa.comCustomer Service Hours
Monday to Friday: 9am - 6pm; Saturday: 10am - 6pm; Sunday: 11am - 5pm
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