Hornby UK
Hornby UK is the leading British brand for model railways, offering an extensive range of train sets, locomotives, and accessories for enthusiasts of all ages.
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Shop at Hornby UKDiscover the World of Hornby UK Model Railways
Hornby UK invites you to explore the fascinating hobby of model railways, a pastime cherished by enthusiasts across the globe. As the leading British brand in 00 Gauge railways, Hornby combines a rich heritage with cutting-edge innovation to bring you highly detailed and authentic model train sets, locomotives, and accessories. Whether you're a long-time collector or just starting your journey into this captivating world, Hornby provides everything you need to build, expand, and enjoy your miniature railway empire.
Extensive Product Range for Every Enthusiast
Train Sets & Locomotives
Dive into our comprehensive selection of train sets, perfect for beginners, or choose from an impressive array of individual locomotives and rolling stock. From classic steam engines to modern diesels, each model is meticulously crafted to capture the essence of its real-life counterpart. Explore popular scales like 00 Gauge and the emerging TT:120, ensuring there's a perfect fit for every layout and preference.
Track, Power & Accessories
Beyond the trains, Hornby offers all the essential components to complete your model railway. Find high-quality track and power systems, realistic buildings and accessories, and scenic elements to create an immersive landscape. Don't miss our "New for 2026" range, featuring exciting pre-orders and just-arrived items like the BR (Early) Thompson A2-2 'Cock O the North'.
Join the Hornby Community
Become part of the vibrant Hornby community by joining the free Hornby Collectors Club for 00-gauge enthusiasts or the Hornby TT:120 Club for TT-scale modellers. Enjoy exclusive benefits, digital perks, and stay updated with the latest news and releases. With convenient UK shipping options, including next working day delivery and Click & Collect, starting or expanding your Hornby collection has never been easier.
Hornby UK was founded in 1920 and is headquartered in United Kingdom. It is part of Phoenix Asset Management Partners, with 1 locations.
Discounts & Loyalty
Military / Blue Light Discount
Hornby offers a 10% discount through the Defence Discount Service scheme.
Loyalty Programme
Hobby Rewards
Members earn 10 points for every £1, $1, or €1 spent (10% back). Points redeemable for discounts or partner rewards. Also 200 points for signing up, early access to new products, and members-only offers/competitions.
Shipping & Returns
UK delivery available. International shipping to selected countries.
Returns Policy
14-day returns on unused items in original packaging.
Company Information
Founded
1920
Headquarters
United Kingdom
Number of Stores
1
Parent Company
Phoenix Asset Management Partners
Payment Methods
Frequently Asked Questions
How do I return an item to Hornby UK?
You can initiate a return through our online Returns Portal. You'll need your Order ID and Delivery Postcode to start the process. Our customer service team is available Monday - Friday, 9:00am - 1:00pm, for assistance.
What is the Hornby Hobby Rewards programme?
Hobby Rewards is our customer loyalty programme where you earn 10 points for every £1 spent across all Hornby Hobbies brands. Points can be redeemed for discounts on future purchases or partner rewards. Members also receive 200 points for signing up, early access to new products, and exclusive offers.
What types of model railway products does Hornby UK specialise in?
Hornby UK is the British brand leader for 00 Gauge model railways, offering an extensive range of train sets, locomotives, rolling stock, track, power accessories, buildings, and scenic items. We also feature the growing Hornby TT:120 range for different scale modelling.
Does Hornby UK offer any discounts?
Yes, Hornby UK offers a 10% military discount through the Defence Discount Service scheme. We do not currently offer student or NHS/healthcare worker discounts.
How can I contact Hornby UK customer service?
You can contact our customer service team by phone at +44 (0)1843 233502 or via email at customerservices.uk@hornby.com. Phone lines are generally open Monday - Friday, 9:00am - 1:00pm.
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Be the first to write a review3 Ways to Save at Hornby UK in 2026
Military & Blue Light discount
Hornby offers a 10% discount through the Defence Discount Service scheme.
Click & Collect
Save on delivery by using Hornby UK's Click & Collect service.
Join Hobby Rewards
Members earn 10 points for every £1, $1, or €1 spent (10% back). Points redeemable for discounts or partner rewards. Also 200 points for signing up, early access to new products, and members-only offers/competitions.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Hornby UK Quick Facts
| Standard Delivery | UK delivery available. International shipping to selected countries. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | 14-day returns on unused items in original packaging. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Hornby offers a 10% discount through the Defence Discount Service scheme. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1920 |
| Headquarters | United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
+44 (0)1843 233502Customer Service Email
customerservices.uk@hornby.comCustomer Service Hours
Monday - Friday: 9:00am - 1:00pm
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