AliExpress by Alibaba.com
AliExpress by Alibaba.com is your global online marketplace, offering an incredible array of products from electronics and fashion to home goods at competitive prices for UK shoppers.
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Shop at AliExpress by Alibaba.comAbout AliExpress: Your Global Shopping Gateway
Founded in 2010 and a proud member of the Alibaba Group, AliExpress has rapidly grown into one of the world's largest online retail services. Headquartered in Hangzhou, China, this innovative platform connects millions of buyers with sellers and manufacturers globally, offering an unparalleled selection of products at highly competitive prices. AliExpress is dedicated to making international shopping accessible and affordable for consumers in the UK and beyond, providing a direct link to a vast array of goods.
Explore the AliExpress Product Universe
The sheer breadth of products available on AliExpress is truly astounding. Shoppers can delve into extensive categories ranging from cutting-edge consumer electronics, including the latest smartphones, tablets, and smart home devices, to a comprehensive selection of fashion and apparel for all ages and styles. Discover everything from stylish clothing and footwear to intricate jewellery and accessories.
Unbeatable Value and Variety
Beyond fashion and tech, AliExpress excels in offering a diverse range of home and garden essentials, health and beauty products, toys, hobbies, and sports equipment. Whether you're looking for DIY tools, kitchen gadgets, pet supplies, or unique gifts, the platform's direct sourcing model often means you can find items at significantly lower prices than traditional retail channels, making it a favourite for bargain hunters.
Your Shopping Journey with AliExpress
AliExpress is committed to a seamless online shopping experience. While direct phone support isn't offered, their customer service team is available 24/7 via email and through their robust website and mobile app, ensuring assistance is always at hand. Students can enjoy exclusive savings through partnerships with Student Beans and UNiDAYS, providing valuable discounts on a wide range of purchases. Furthermore, the AliExpress Member Program rewards loyalty with points that unlock various membership tiers and exclusive benefits, alongside 'Coins' that can be redeemed for discounts, enhancing the overall value proposition for frequent shoppers.
AliExpress by Alibaba.com was founded in 2010 and is headquartered in China (Global marketplace). It is part of Alibaba Group, with Online marketplace locations.
Discounts & Loyalty
Student Discount
Yes, AliExpress offers student discounts via Student Beans and UNiDAYS. Students can get discounts such as £5 off orders over £30 or £4 off when spending £29+.
Loyalty Programme
AliExpress Club
Earn points and achieve membership levels (Silver, Gold, Platinum, Diamond) for exclusive discounts, faster refunds, and priority customer service.
Shipping & Returns
<p>Free shipping available on many items. Standard and express delivery options to UK.</p>
Returns Policy
AliExpress offers Buyer Protection, guaranteeing a full refund if items are not received or are significantly not as described. Returns and refunds are handled on a case-by-case basis through a dispute resolution process, typically within 15 days after receiving the order.
Company Information
Founded
2010
Headquarters
China (Global marketplace)
Number of Stores
Online marketplace
Parent Company
Alibaba Group
Payment Methods
Frequently Asked Questions
Does AliExpress ship to the UK?
Yes, with free shipping on many items and various express options.
Is AliExpress safe to buy from?
Yes, with buyer protection, reviews, and secure payment options.
No reviews yet for AliExpress by Alibaba.com
Be the first to write a review2 Ways to Save at AliExpress by Alibaba.com in 2026
Student discount
Yes, AliExpress offers student discounts via Student Beans and UNiDAYS. Students can get discounts such as £5 off orders over £30 or £4 off when spending £29+.
Join AliExpress Club
Earn points and achieve membership levels (Silver, Gold, Platinum, Diamond) for exclusive discounts, faster refunds, and priority customer service.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
AliExpress by Alibaba.com Quick Facts
| Standard Delivery | <p>Free shipping available on many items. Standard and express delivery options to UK.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | AliExpress offers Buyer Protection, guaranteeing a full refund if items are not received or are significantly not as described. Returns and refunds are handled on a case-by-case basis through a dispute resolution process, typically within 15 days after receiving the order. |
| Student Discount | Yes, AliExpress offers student discounts via Student Beans and UNiDAYS. Students can get discounts such as £5 off orders over £30 or £4 off when spending £29+. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, Maestro, American Express, PayPal, Google Pay, Apple Pay |
| Founded | 2010 |
| Headquarters | China (Global marketplace) |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service Email
service@aliexpress.comCustomer Service Hours
24/7
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