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Next

Next

The UK's largest clothing retailer, offering stylish fashion for women, men and children plus homeware, furniture and beauty. Features 750+ brands with next-day delivery.

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About Next

Next is the UK's largest clothing retailer, offering stylish and affordable fashion for women, men and children alongside an extensive homeware collection. Founded in 1864 as J. Hepworth & Son in Leeds, the company launched the Next brand in 1982 and has since grown to operate over 500 stores across the UK and Ireland, plus 200 more internationally.

Known for quality, value and trend-conscious design, Next stocks its own-label collections plus over 750 third-party brands including Lipsy, Joules, Cath Kidston and MADE. The range spans clothing, footwear, accessories, beauty, furniture, home furnishings, and even flowers and plants.

Next pioneered home shopping in the UK with the launch of the Next Directory catalogue in 1988, and today offers one of Britain's most popular online shopping experiences with next-day delivery as standard on orders placed before 11pm. The Next credit account gives customers flexible payment options including buy now, pay later.

Whether you're updating your wardrobe, refreshing your home, or shopping for the whole family, Next delivers consistent quality and style at competitive prices.

News & Updates

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Shipping & Returns

Standard delivery 3-5 days. Express next day delivery available. Click & Collect available at selected stores.

Returns Policy

30 day returns. Free returns in store or by post.

Company Information

Founded

1864

Headquarters

Leicester, UK

Sustainability

Committed to sustainable practices including recycled packaging, carbon neutral delivery options, and ethical sourcing. Next is working towards reducing environmental impact across all operations.

Frequently Asked Questions

What is the delivery time for my order?

Standard delivery typically takes 3-5 working days. We also offer express next-day delivery options for most items. Click & Collect is available at selected store locations for convenient pickup.

How do I return an item?

Next offers a hassle-free 30-day returns policy. You can return items in store or by post at no extra cost. Simply contact our customer service team for a prepaid return label, or drop off your item at any Next store. We'll process your return within 7-10 working days and issue a refund.

What payment methods do you accept?

We accept a wide range of payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna. All payments are secure and encrypted. You can also use Next Credit Options for eligible purchases, or pay in installments with Klarna.

About Next

Next is a leading online and retail fashion retailer offering high-quality clothing, kids clothes, and homeware products. With over 160 years of heritage, Next has established itself as a trusted brand for fashion-forward shoppers across the UK and beyond.

Our Collections

We offer an extensive range of products including:

  • Women's fashion and accessories

  • - Men's clothing and footwear

  • - Kids' clothes for all ages

  • - Homeware and furniture

  • - Beauty and personal care products

Shopping Experience

Shop with confidence knowing that Next provides:

  • Fast and reliable delivery options

  • - Easy returns and exchanges

  • - Multiple payment methods accepted

  • - Dedicated customer service team

  • - Regular sales and exclusive offers

  • - Click & Collect service at selected stores

Why Choose Next?

Next combines quality, style, and value. Our team works hard to bring you the latest trends and timeless classics, all at competitive prices. Whether you're shopping for everyday essentials or special occasions, Next has something for everyone.

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Contact Information

Customer Service

0333 777 8000

Customer Service Email

[email protected]

Customer Service Hours

Mon-Fri 8am-9pm, Sat 8am-7pm, Sun 8am-7pm

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