Treatwell

Europe's largest beauty and wellness booking platform connecting you with salons and spas.

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About Treatwell

Treatwell is Europe's leading online booking platform for hair and beauty services, making it easy to discover, book, and pay for treatments at salons and spas. Founded in London in 2008 as Wahanda by Lopo Champalimaud, who was inspired after struggling to book a massage online, the company set out to simplify the fragmented beauty booking market. Following acquisition by Japan's Recruit Holdings in 2015 and a subsequent rebrand to Treatwell in 2016, the platform has grown to connect millions of customers with thousands of hair, beauty, and wellness venues across Europe. With instant booking, verified reviews, and cashless payment, Treatwell brings convenience to self-care.

Discounts & Loyalty

Gift Cards Available

Shipping & Returns

Instant booking confirmation delivered via email and app.

Returns Policy

Cancellation policies vary by venue. Many offer free cancellation up to 24 hours before appointment.

Frequently Asked Questions

Is Treatwell free to use?

Yes, Treatwell is free for customers. You only pay for the treatments you book, at the prices set by each venue.

Can I cancel a Treatwell booking?

Cancellation policies are set by each venue. Many allow free cancellation up to 24 hours before your appointment. Check the venue's policy when booking.

How do Treatwell reviews work?

Only customers who have completed a booking can leave reviews, ensuring authenticity. Venues can respond to reviews publicly.

Do I pay through Treatwell?

Payment options vary by venue. Many accept payment through Treatwell for a cashless experience, while others take payment at the salon.

Treatwell makes booking beauty appointments effortless, connecting you with thousands of salons, barbershops, nail bars, and spas across the UK. Search by treatment type, location, price, or rating to find your perfect venue. Read verified reviews from real customers before booking with confidence. The Treatwell app lets you book, reschedule, and pay without phone calls or cash. From haircuts and colour to massages, facials, and nail treatments, Treatwell covers every beauty need. Discover new favourites or rebook your regular stylist with the convenience of 24/7 online booking.

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Contact Information

Customer Service Hours

Monday to Friday, 9am-6pm

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