Direct Heating Spares
UK's largest dedicated heating spares supplier with 20,000+ parts in stock. Next day delivery or 3,000+ click & collect locations.
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Direct Heating Spares (DHS) is the UK's largest dedicated heating spares supplier, founded in 2006 and part of the Highbourne Group family since 2021. Operating from their Chorley-based warehouse, DHS holds over 20,000 parts in stock ready for immediate dispatch across the UK and Ireland.
The company provides spare parts for heating appliances including gas, oil, and LPG boilers, water heaters, and showers. With next day delivery available on orders placed before 7:30pm, or click and collect from over 3,000 locations, getting the parts you need is quick and convenient.
Timed delivery options include Pre 9AM, Pre 10:30AM, and Pre Noon services depending on address. The contact centre operates 7 days a week: 7am-7pm Monday to Friday, 8am-4pm Saturday, and 9am-1pm Sunday, ensuring support is always available when you need it.
DHS caters to both residential and commercial clients, with trade account options for merchants and wholesalers. Customers praise the promptness of dispatch, easy-to-navigate website, accurate product descriptions, quality products, and competitive prices.
Discounts & Loyalty
Loyalty Programme
Trade Account
Special pricing and credit facilities for merchants and wholesalers
Shipping & Returns
Next day delivery on orders before 7:30pm. Timed delivery options available. Click & collect from 3,000+ locations.
Returns Policy
14-day returns policy on unused items
Company Information
Founded
2006
Headquarters
Chorley, Lancashire
Parent Company
Highbourne Group
Payment Methods
Frequently Asked Questions
How quickly can I get parts delivered?
Order before 7:30pm for next day delivery, or choose timed delivery options like Pre 9AM, Pre 10:30AM, or Pre Noon. Click & collect is available from over 3,000 locations.
Do you offer trade accounts?
Yes, Direct Heating Spares offers trade accounts for merchants and wholesalers with special pricing and credit facilities.
What types of parts do you stock?
DHS stocks over 20,000 spare parts for gas, oil, and LPG boilers, water heaters, and showers for both residential and commercial applications.
UK's Largest Heating Spares Supplier
Since 2006, Direct Heating Spares has been the go-to source for boiler parts and heating supplies. Over 20,000 parts in stock with next day delivery across the UK and Ireland.
Fast Delivery Options
Order before 7:30pm for next day delivery. Timed delivery available including Pre 9AM, Pre 10:30AM, and Pre Noon. Click & collect from over 3,000 locations.
7-Day Support
Contact centre available 7 days a week for expert advice and order support. Trade accounts available for merchants and wholesalers.
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Contact Information
Customer Service
0330 123 3707Customer Service Email
[email protected]Customer Service Hours
Mon-Fri 7am-7pm, Sat 8am-4pm, Sun 9am-1pm
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