Burns Pet Nutrition
Burns Pet Nutrition offers premium, natural pet food for dogs and cats, focusing on health, nutrition, and sustainability for your beloved companions across the UK.
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Shop at Burns Pet NutritionAbout Burns Pet Nutrition
Burns Pet Nutrition is a highly respected UK brand, established in 1993 by Veterinary Surgeon John Burns. The company was founded on the principle of using natural and wholesome ingredients to create pet food that supports genuine health and wellbeing. From its headquarters in Kidwelly, Carmarthenshire, Wales, Burns has grown significantly, becoming a trusted name in the pet care industry. In 2022, Burns transitioned to a UK-based manufacturer, further reinforcing its commitment to local production and quality control.
Our Commitment to Sustainability
At Burns, environmental responsibility is paramount. The brand is proud to be a carbon negative food supplier, actively striving to reduce its carbon pawprint and improve the pet food industry for the better. This commitment includes moderating meat consumption, using natural ingredients, and implementing recyclable packaging. Burns provides detailed packaging guides and FAQs to help customers understand how to recycle their product bags, demonstrating a holistic approach to sustainability.
Explore the Burns Pet Food Range
Burns Pet Nutrition offers a diverse and carefully formulated range of products for both dogs and cats, ensuring there's a perfect option for every pet. Their extensive collection includes:
- Dog Food: Options categorised by age (Puppy, Adult, Senior) and diet (Original, Sensitive, Grain Free, Weight Control, Working Dog). Available in both dry dog food and wet dog food formats.
- Cat Food: Specialised formulations for Kitten Food and Adult Cat Food.
- Treats: Popular choices like YAKERS Dog Chews provide healthy and enjoyable rewards.
Each product is developed with a focus on health and nutrition, aiming to address common pet issues and support overall vitality. Shoppers looking to buy dog food online UK or purchase cat food online will find a wide array of choices tailored to specific needs.
Seamless Shopping Experience
Burns Pet Nutrition ensures a smooth and convenient shopping experience for its customers. Orders for mainland UK addresses are typically delivered within 2 to 3 days, with free delivery available for orders over £47. Their dedicated customer care team is available Monday to Friday, 8:30 am to 5:00 pm, and can be reached via email at info@burnspet.co.uk for any enquiries, returns, or cancellations. The brand also offers valuable resources like dog feeding guides and advice on how to switch to Burns Pet Food, making the transition easy for new customers.
Burns Pet Nutrition was founded in 1993 and is headquartered in Burry Port, Wales, UK. It is part of Assisi Pet Care Group, with 6,000+ locations.
Discounts & Loyalty
Loyalty Programme
Burns Loyalty Programme
Burns offers a 'Subscribe & Save' service with 15% off your first order and 5% off subsequent deliveries. New puppy owners can join the 'Puppy Club' for a complimentary 6kg of pet food, 12 months of advice, and exclusive gifts for a small delivery charge. Additionally, an in-store Burns Loyalty Programme allows customers to get their 6th bag of dog food free after purchasing 5 bags of the same size.
Shipping & Returns
Free UK delivery on orders over £29. Products available at over 6,000 stockists nationwide.
Returns Policy
Satisfaction guaranteed. Contact customer service for returns on unsuitable products.
Company Information
Founded
1993
Headquarters
Burry Port, Wales, UK
Number of Stores
6,000+
Parent Company
Assisi Pet Care Group
Payment Methods
Sustainability
Uses organic brown rice and free-range meat sourced locally in Wales. Some ingredients from their own farm. First UK pet food business to pay the real Living Wage. Donates 25% of profits to charity.
Frequently Asked Questions
Is Burns suitable for pets with allergies?
Yes, Burns recipes are developed by a veterinary surgeon specifically for pets with allergies and intolerances, using natural ingredients and chemical-free preservation.
Where is Burns pet food made?
Burns pet food is manufactured at their factory in Burry Port, Wales, using locally sourced ingredients including organic brown rice and free-range meat.
Does Burns donate to charity?
Yes, Burns donates 25% of profits to charity through the Burns Pet Nutrition Foundation, supporting people and pets across the UK.
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Contact Information
Customer Service
0800 083 6696Customer Service Email
info@burnspet.co.ukCustomer Service Hours
Monday to Friday, 9am to 5pm
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