Swedish home furnishing giant offering stylish, affordable furniture, homeware and storage solutions for every room with 365-day returns.
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Be the first to write a reviewIKEA is the world's leading home furnishing retailer, founded in Sweden in 1943 by 17-year-old entrepreneur Ingvar Kamprad. The brand name is an acronym of his initials combined with Elmtaryd and Agunnaryd, the farm and village where he grew up. IKEA UK opened its first store in Warrington in 1987.
IKEA offers an unparalleled range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. From iconic flatpack furniture like the BILLY bookcase and KALLAX shelving to complete kitchen and bedroom solutions, IKEA provides everything needed to furnish a home.
Shopping at IKEA is a unique experience designed around the customer journey. Their distinctive showroom layout allows customers to explore fully furnished room settings, gathering inspiration and seeing products in context. The famous IKEA restaurant offers Swedish meatballs and affordable family meals.
IKEA UK operates as part of Ingka Group, the largest IKEA franchisee globally. With 25 stores across the UK including new smaller format stores and collection points, plus robust online shopping and delivery services, IKEA makes Scandinavian design accessible to British homes.
Student Discount
Seasonal student discount typically offered August-October (back to university period). Previous offers include £10 off £75 spend or £20 off £150 spend via UNiDAYS and Student Beans.
Gift Cards Available
Loyalty Programme
IKEA Family
Free membership offering discounts on selected products and home delivery (from £2). Earn 1 point per £5 spent, redeemable for rewards. Benefits include free tea or filter coffee on weekdays, 'Whoops Assurance' covering accidental damage during transport or assembly, exclusive member events, and free workshops.
Home delivery available from £2 for IKEA Family members. Minimum order value £15 for delivery. Delivery costs based on total order weight. Express delivery options available with additional charges.
Returns Policy
365-day return policy on most products, opened or unopened, for a full refund with proof of purchase. Items must be in good condition. £25 collection charge for returns (waived for faulty items). Mattresses can be exchanged once within 365 days.
Founded
1943
Headquarters
Milton Keynes, England
Number of Stores
25
Parent Company
Ingka Group
IKEA is committed to becoming climate positive by 2030. Ingka Group aims to reduce greenhouse gas emissions by 50% by FY30 and reach net-zero by FY50. Initiatives include 100% renewable electricity in all IKEA facilities, the Buyback and Resell programme for used furniture, and designing all products for circularity.
IKEA offers a generous 365-day return policy. You can return most products, opened or unopened, within 365 days of purchase for a full refund. Items must be in good condition and you'll need proof of purchase. A £25 collection fee applies for home collections unless the item is faulty.
IKEA does not offer free delivery based on a spending threshold. Delivery costs are calculated based on your order's total weight. However, IKEA Family members receive discounted delivery rates starting from just £2. Click & Collect at stores is free with no minimum order.
IKEA Family is a free loyalty programme offering exclusive benefits including discounted delivery from £2, member-only prices on selected products, free tea or filter coffee in store on weekdays, and 'Whoops Assurance' covering accidental damage. You can join online, via the IKEA app, or in store.
IKEA offers seasonal student discounts typically during the back-to-university period (August to October). Previous offers have included £10 off £75 spend or £20 off £150 spend through UNiDAYS and Student Beans.
IKEA has been helping British households create beautiful, functional living spaces since 1987. As the world's largest furniture retailer, IKEA combines contemporary Scandinavian design with remarkable affordability, making stylish home furnishing accessible to everyone. Whether you're furnishing your first flat, updating a family home, or seeking clever storage solutions, IKEA offers thousands of products designed to improve everyday life at home.
From complete kitchen and bedroom furniture ranges to soft furnishings, lighting, and decorative accessories, IKEA provides comprehensive solutions for every room. Their innovative flatpack furniture keeps costs low and makes transport easy, while the in-store showrooms provide endless inspiration with fully designed room settings.
Join the free IKEA Family programme to unlock exclusive member benefits including reduced delivery rates from just £2, discounts on selected products, free hot drinks in store, and the unique 'Whoops Assurance' that covers accidental damage during transport or assembly.
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Customer Service
01733 520006Customer Service Email
[email protected]Customer Service Hours
Monday-Saturday 7am-8pm, Sunday 7am-7pm
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