Waitrose Cellar

Premium wine, beer and spirits retailer from the John Lewis Partnership, offering expert curation.

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Free Delivery over £150.00

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About Waitrose Cellar

Waitrose Cellar is the dedicated wine, beer, and spirits arm of Waitrose & Partners, part of the John Lewis Partnership. Offering over 1,200 carefully curated wines, champagnes, spirits, and beers, Waitrose Cellar combines the trusted Waitrose name with expert buying and competitive prices. The service features wines selected by their team of buyers and Masters of Wine, with options ranging from everyday drinking to fine wine investments. Customers benefit from the quality assurance and customer service excellence that the John Lewis Partnership is known for, with convenient home delivery and click-and-collect options at Waitrose stores across England.

Discounts & Loyalty

Gift Cards Available

Loyalty Programme

myWaitrose

myWaitrose members receive exclusive offers, free tea or coffee with purchases, and personalised rewards.

Shipping & Returns

Free delivery over £150.00Click & Collect

Free delivery on orders over £150. Next-day delivery available when ordered by 9pm. Click and collect from Waitrose stores in England.

Returns Policy

Return within 30 days for a refund. Returns accepted at Waitrose stores or via collection from your home. Refund processed within 7 days.

Frequently Asked Questions

Is Waitrose Cellar part of Waitrose?

Yes, Waitrose Cellar is the dedicated wine, beer, and spirits service from Waitrose & Partners, part of the John Lewis Partnership.

Can I collect my order from a Waitrose store?

Yes, click and collect is available at most Waitrose stores in England. Order by 9pm to collect from 3pm the next working day.

What is the Mix & Match offer?

Waitrose Cellar offers Mix & Match 4 for 3 on selected wines and champagnes, excluding bottles priced under £6 or over £100.

Do I need to be home for delivery?

Yes, someone over 18 must sign for alcohol deliveries. If you're not in, the courier will attempt delivery to a neighbour or leave redelivery instructions.

Waitrose Cellar brings the trusted quality of Waitrose to wine, beer, and spirits shopping. With over 1,200 products selected by expert buyers including Masters of Wine, you'll find everything from everyday drinking to special occasion champagnes and fine wine investments. Enjoy the convenience of home delivery or collect from your local Waitrose store, all backed by the customer service excellence of the John Lewis Partnership.

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Contact Information

Customer Service

0800 188 881

Customer Service Hours

Mon-Fri 8am-10pm, Sat 8am-9pm, Sun 9am-7pm

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