Farfetch
Global luxury fashion marketplace connecting customers with over 1,400 designer brands and boutiques. Carbon-neutral deliveries on every order.
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Be the first to write a reviewAbout Farfetch
Farfetch is a leading global marketplace for luxury fashion, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world's finest brands, boutiques, and department stores.
Founded in 2007 by Portuguese entrepreneur Jose Neves in London, Farfetch has revolutionised luxury fashion shopping. The platform offers an unparalleled selection of designer clothing, accessories, shoes, and beauty products.
What sets Farfetch apart is its marketplace model - connecting customers directly with partner boutiques worldwide. In January 2024, Farfetch was acquired by Coupang. The company offsets the carbon footprint of every delivery since April 2020.
Discounts & Loyalty
Student Discount
10% off full-price items via Student Beans (minimum spend $200).
NHS Discount
10% off for healthcare workers via verification.
Military / Blue Light Discount
10% off for military personnel via verification.
Gift Cards Available
Loyalty Programme
Farfetch Access
Free 5-tier loyalty programme (Bronze to Private Client). Benefits include birthday discounts, early sale access, free shipping at Gold tier, and personal stylist services.
Shipping & Returns
Standard delivery 3-5 business days. Express (1-2 days) and priority (1-3 days) available. Carbon-neutral on all deliveries.
Returns Policy
30 days from delivery to return items. Free return collections in most locations. Items must be unworn with tags attached.
Company Information
Founded
2007
Headquarters
London
Number of Stores
0
Parent Company
Coupang
Payment Methods
Sustainability
Positively Farfetch strategy targets net zero by 2030. Carbon footprint offset on every delivery since April 2020. Goals include 100% conscious products and FSC-certified packaging.
Frequently Asked Questions
How does Farfetch work?
Farfetch is a marketplace connecting customers with over 1,400 brands and boutiques worldwide. Items ship directly from partner boutiques.
Are Farfetch products authentic?
Yes, all items are 100% authentic. Farfetch partners directly with brands and authorised boutiques.
Does Farfetch offer free returns?
Yes, complimentary return collections in most locations within 30 days of delivery.
Global Luxury Marketplace
Farfetch connects fashion lovers with over 1,400 designer brands and boutiques worldwide. Discover unique pieces from established houses to emerging designers, all with carbon-neutral delivery.
Farfetch Access Rewards
Join the free loyalty programme to unlock benefits including birthday discounts, early sale access, and personal styling services at higher tiers.
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Contact Information
Customer Service
+44 20 3962 2362Customer Service Email
[email protected]Customer Service Hours
Available 7 days a week
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