More than a quarter of loyalty points go unspent, says new research
Over a quarter (26.2%) of UK loyalty points go unused, and 11.9% of points expire unspent, according to the Antavo Global Customer Loyalty Report 2026. The research found consumers lose out on up to £3 billion worth of savings per year, despite the fact 68.6% of shoppers said promotions influence their buying behaviour and 41%...




