Zappos.com
American online retailer renowned for exceptional customer service and free shipping on shoes and clothing.
Current Offers
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Free delivery
Get free delivery on orders over £0.00 at Zappos.com.
Join Zappos VIP
Free expedited shipping, early access to sales, exclusive rewards, and points on every purchase.
Gift cards available
Buy discounted Zappos.com gift cards from cashback sites to save even more.
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Discounts & Loyalty
Gift Cards Available
Loyalty Programme
Zappos VIP
Free expedited shipping, early access to sales, exclusive rewards, and points on every purchase.
Shipping & Returns
Free standard shipping on all US orders with no minimum. Ships to US addresses, US Territories, and Military APO/FPO only. Does not ship internationally to UK.
Returns Policy
Free returns within 365 days. Items must be unworn and in original condition with tags. One of the most generous return policies in retail.
Company Information
Founded
1999
Headquarters
Las Vegas, Nevada, USA
Parent Company
Amazon
Payment Methods
Sustainability
Zappos is committed to reducing environmental impact through sustainable packaging, responsible product sourcing, and partnerships with eco-conscious brands.
Frequently Asked Questions
Does Zappos ship to the UK?
Unfortunately, Zappos does not currently ship internationally. They only ship to US addresses, US Territories, and Military APO/FPO addresses.
What is Zappos' return policy?
Zappos offers free returns within 365 days of purchase. Items must be unworn, in original condition with all tags attached.
Is shipping really free?
Yes, Zappos offers free standard shipping on all orders with no minimum purchase required for US addresses.
Can I contact customer service 24/7?
Yes, Zappos customer service is available 24 hours a day, 7 days a week, 365 days a year by phone at 1-800-927-7671.
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Customer Reviews
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Contact Information
Customer Service
1-800-927-7671Customer Service Hours
24/7/365
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