Match.com
Match.com is a prominent UK online dating service, helping singles find meaningful connections and relationships since 1995.
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Shop at Match.comAbout Match.com UK
Match.com has been a cornerstone of the online dating landscape in the UK since its inception in 1995. As a leading platform for singles seeking serious relationships, it has consistently adapted to the evolving digital world, maintaining its reputation as a trusted service. Headquartered in Dallas, Texas, and operating under the Match Group, Inc., Match.com UK is dedicated to fostering meaningful connections and helping individuals find love and companionship across the country. Its long-standing presence and commitment to quality have made it a household name for those embarking on their dating journey.
Connecting with Match.com
The core service of Match.com revolves around connecting compatible singles through a user-friendly and secure online environment. Members can create detailed profiles, highlighting their interests, values, and relationship goals, which are then used by the platform's intelligent algorithms to suggest potential matches. Whether you're looking to meet singles online, explore new relationships, or simply expand your social circle, Match.com provides the tools. Features include advanced search options, secure messaging, and the ability to discover local singles events, ensuring a comprehensive dating experience.
Your Match.com Experience
Joining Match.com means investing in your romantic future. The platform offers various subscription plans designed to provide full access to its features, allowing you to communicate freely and discover your ideal partner. While there are no physical retail locations, customer support is readily available 24/7 through their online help centre and contact form, ensuring assistance whenever needed. Keep an eye out for Match.com promo codes and seasonal sales, which often provide excellent opportunities to save on membership. With a focus on user safety and a commitment to genuine connections, Match.com offers a reliable and effective way to find love online in the UK.
Match.com was founded in 1995 and is headquartered in Dallas, Texas, USA. It is part of Match Group, with 0 locations.
Discounts & Loyalty
Gift Cards Available
Shipping & Returns
Digital service - instant account activation.
Returns Policy
14-day cancellation right from purchase. After initial term, subscriptions auto-renew. Cancel auto-renewal anytime from My Account.
Company Information
Founded
1995
Headquarters
Dallas, Texas, USA
Number of Stores
0
Parent Company
Match Group
Payment Methods
Frequently Asked Questions
Is Match.com free to join?
Creating a profile and browsing matches is free. To send and read messages, you'll need a paid subscription.
How do I cancel my subscription?
Log into your account, go to My Account settings, and turn off auto-renewal. Your subscription continues until the end of the paid period.
Can I get a refund?
You have 14 days from purchase to cancel for a refund. After this period, subscriptions are non-refundable but you can cancel auto-renewal.
How do I contact customer service?
Email customercare@help.match.co.uk or use live chat during business hours (Mon-Fri 8am-5pm). Phone support is not available.
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Match.com Quick Facts
| Standard Delivery | Digital service - instant account activation. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | 14-day cancellation right from purchase. After initial term, subscriptions auto-renew. Cancel auto-renewal anytime from My Account. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1995 |
| Headquarters | Dallas, Texas, USA |
Last verified: February 2026
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Contact Information
Customer Service Email
customercare@help.match.co.ukCustomer Service Hours
Mon-Fri 8am-5pm (live chat)
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