LoveHoney UK
UK's leading online destination for intimate products, lingerie and wellbeing items.
Current Offers
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Shop at LoveHoney UKWays to save at LoveHoney UK
Student discount
Student discount available through verification partners.
Free delivery
Get free delivery on orders over £40.00 at LoveHoney UK.
Gift cards available
Buy discounted LoveHoney UK gift cards from cashback sites to save even more.
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Discounts & Loyalty
Student Discount
Student discount available through verification partners.
Gift Cards Available
Shipping & Returns
Free UK delivery on orders over £40. Discreet plain packaging on all orders. Express and next day options available.
Returns Policy
60-day free returns on all items. 100-day Pleasure Guarantee on toys and bondage items - if it doesn't enhance your pleasure, get a gift voucher. 1-year warranty on all products.
Company Information
Founded
2002
Headquarters
Bath, UK
Parent Company
Lovehoney Group
Payment Methods
Sustainability
Lovehoney is committed to sustainable practices through recyclable packaging and responsible product sourcing.
Frequently Asked Questions
Is packaging discreet?
Yes, all Lovehoney orders arrive in plain brown boxes with no branding or indication of contents. The sender name on delivery labels is also discreet.
What is the 100-Day Pleasure Guarantee?
If a toy or bondage item doesn't enhance your sexual happiness, return it within 100 days for a gift voucher. Lingerie, lubes, and other items are not covered.
Are products covered by warranty?
Yes, all Lovehoney products have a 1-year warranty against manufacturing defects. Contact customer care with your order number if issues arise.
How do returns work?
Fill out the online returns form within 60 days of delivery. You'll receive free return postage and a refund once the item is received.
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Customer Reviews
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Contact Information
Customer Service Email
[email protected]Customer Service Hours
Mon-Fri 9am-5pm
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