JoinPouch
JoinPouch offers ethically sourced, high-quality clothing and accessories with radical transparency in pricing. Discover modern essentials for your wardrobe.
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Shop at JoinPouchAbout JoinPouch
JoinPouch, established in 2010, is a pioneering online clothing retailer dedicated to Radical Transparency. This core philosophy means they reveal the true costs behind every product, from materials and labour to transport, ensuring you understand exactly what you're paying for. Their commitment extends to ethical manufacturing, partnering only with factories that uphold fair wages and safe working conditions. Discover a brand that prioritises integrity and sustainability in the UK fashion market.
Explore the JoinPouch Collection
The JoinPouch collection features a wide array of high-quality clothing and accessories for both men and women. Shoppers can find versatile wardrobe staples such as organic cotton tees, cashmere sweaters, durable denim, and elegant dresses. Beyond apparel, JoinPouch offers essential accessories like leather bags and footwear, all crafted with the same dedication to quality and ethical production. Each piece is designed for longevity, offering timeless style that transcends seasonal trends. Explore the full range to build a conscious and stylish wardrobe.
Your Shopping Experience with JoinPouch
JoinPouch provides a straightforward and supportive online shopping experience. While they do not offer phone support, their dedicated customer service team is available via live chat seven days a week for prompt assistance. They aim to provide comprehensive information on their products and practices, making your decision-making process as informed as possible. JoinPouch is your destination for ethical and transparent fashion in the UK.
JoinPouch was founded in 2010 and is headquartered in San Francisco, California, United States. It is part of The Calming Co Limited, with 7+ locations.
Shipping & Returns
Standard and express delivery options are available across the UK. Delivery times and costs vary based on the chosen service and destination. Please check the website for detailed shipping information.
Returns Policy
Returns are accepted for unworn items with original tags attached within 30 days of purchase. A full refund or exchange is typically offered. Refer to the JoinPouch website for the complete returns policy and instructions.
Company Information
Founded
2010
Headquarters
San Francisco, California, United States
Number of Stores
7+
Parent Company
The Calming Co Limited
Payment Methods
Sustainability
JoinPouch is committed to 'Radical Transparency' in its supply chain, detailing factories, costs, and ethical practices to ensure responsible production of its clothing and accessories. They focus on sourcing high-quality, durable materials.
Frequently Asked Questions
What is 'Radical Transparency' at JoinPouch?
Radical Transparency is JoinPouch's commitment to openly sharing the true costs of their products, including materials, labour, transport, and duties. They also provide details about the factories where their clothing is made, ensuring ethical and responsible production practices.
What types of products does JoinPouch offer?
JoinPouch offers a wide range of modern clothing essentials for both men and women, including t-shirts, knitwear, outerwear, trousers, dresses, and a selection of high-quality accessories like bags and shoes. All items are designed with an emphasis on quality and timeless style.
Does JoinPouch offer discounts for students or NHS workers?
Currently, JoinPouch does not offer specific student, NHS, or military discounts. While they may have had occasional partnerships in the past, these are not active programmes. We recommend checking their website for any future promotions.
How can I contact JoinPouch customer service?
JoinPouch customer service can be reached via a contact form on their website. They also offer live chat support available from 4 AM - 9:45 PM PST, 7 days a week, for immediate assistance with your queries.
What is JoinPouch's returns policy?
While specific details are best confirmed on their website, typically JoinPouch accepts returns for unworn items with tags attached within 30 days of purchase for a full refund or exchange. Please refer to their official returns policy for comprehensive information.
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Be the first to write a reviewJoinPouch Quick Facts
| Standard Delivery | Standard and express delivery options are available across the UK. Delivery times and costs vary based on the chosen service and destination. Please check the website for detailed shipping information. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Returns are accepted for unworn items with original tags attached within 30 days of purchase. A full refund or exchange is typically offered. Refer to the JoinPouch website for the complete returns policy and instructions. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal, Apple Pay |
| Founded | 2010 |
| Headquarters | San Francisco, California, United States |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
+44 7481 337432Customer Service Email
Via contact form on websiteCustomer Service Hours
Live Chat: 4 AM - 9:45 PM PST, 7 days a week
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