Falkensteiner
Falkensteiner offers premium hotel and residence stays across Europe, specialising in wellness, family holidays, and adults-only experiences for your perfect getaway.
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Shop at FalkensteinerAbout Falkensteiner Hotels & Residences
Falkensteiner Hotels & Residences is a leading European hospitality brand renowned for its diverse portfolio of premium hotels, residences, and camping resorts. With a strong focus on creating memorable holiday experiences, Falkensteiner caters to a wide range of travellers, from families seeking adventure to couples desiring tranquil wellness retreats. Their commitment to quality and exceptional service has established them as a trusted name in the travel industry, offering destinations across Austria, Italy, Croatia, Czech Republic, and Slovakia.
Discover Your Perfect Holiday with Falkensteiner
A Diverse Range of Accommodations
Whether you're planning a luxurious escape or a family-friendly adventure, Falkensteiner offers an extensive selection of accommodations. Explore their exquisite hotels for wellness, family-focused resorts like the Falkensteiner Club Funimation Katschberg, or exclusive Adults Only properties. For those who love nature, premium camping options provide a unique way to experience stunning landscapes. Each property is designed to offer comfort, style, and a host of amenities tailored to your holiday needs.
Unforgettable Experiences and Benefits
Falkensteiner specialises in crafting holidays that go beyond expectations. Guests can indulge in world-class spa and wellness treatments, participate in exciting sports activities, or savour exquisite culinary delights. When you book directly with Falkensteiner, you unlock exclusive advantages, including guaranteed best prices, flexible cancellation policies, and significant discounts on spa services. Join their Direct Booking Club for even more perks, such as complimentary wellness access and a welcome gift.
Seamless Booking and Dedicated Support
Planning your holiday with Falkensteiner is straightforward and convenient. Their user-friendly website allows you to easily browse destinations and book your stay online. Should you have any questions, their multilingual customer service team is readily available via phone or email to assist with reservations and provide personalised recommendations. Falkensteiner is dedicated to ensuring a smooth and enjoyable experience from the moment you start planning until you return home, making it easy to find your ideal European holiday.
Falkensteiner is headquartered in Vienna, Austria.
Discounts & Loyalty
Gift Cards Available
Loyalty Programme
Direct Booking Club
As a Direct Booking Club member, you enjoy 6 exclusive advantages including best price guarantee, free wellness access, up to 20% discount on SPA treatments, and a €25 credit upon sign-up.
Shipping & Returns
Company Information
Headquarters
Vienna, Austria
Payment Methods
Frequently Asked Questions
What types of holidays does Falkensteiner offer?
Falkensteiner offers a diverse range of premium holidays including wellness retreats, family-friendly adventures, adults-only escapes, and premium camping experiences across various European destinations.
What are the benefits of booking directly with Falkensteiner?
Direct booking benefits include a best price guarantee, cancellation protection, and discounts of up to 20% on spa treatments. You can also join the Direct Booking Club for additional exclusive perks.
How can I contact Falkensteiner customer service?
You can contact Falkensteiner customer service by phone at +43 509 9118 000 or via email at info@reservations.falkensteiner.com. They are available to assist with reservations and enquiries.
Does Falkensteiner offer gift vouchers?
Yes, Falkensteiner offers gift vouchers (Gutscheine) which can be purchased for various experiences or monetary values, making them a perfect present for loved ones.
What is the Direct Booking Club?
The Direct Booking Club is Falkensteiner's loyalty programme offering members exclusive advantages such as best price guarantee, free wellness access, up to 20% discount on SPA treatments, and a €25 credit upon sign-up.
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Join Direct Booking Club
As a Direct Booking Club member, you enjoy 6 exclusive advantages including best price guarantee, free wellness access, up to 20% discount on SPA treatments, and a €25 credit upon sign-up.
Gift cards available
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Falkensteiner Quick Facts
| Standard Delivery | Contact retailer for details |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact retailer |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Headquarters | Vienna, Austria |
Last verified: February 2026
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Contact Information
Customer Service
+43 509 9118 000Customer Service Email
info@reservations.falkensteiner.comCustomer Service Hours
Monday - Friday
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