Compass Hospitality(GLOBAL)
Compass Hospitality manages a portfolio of hotels and resorts across Thailand, Malaysia, Sri Lanka, and the UK, offering comfortable stays under four distinct brands.
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Shop at Compass Hospitality(GLOBAL)About Holiday Exclusives
Holiday Exclusives is a premier online travel club in the UK, renowned for providing members with exceptional value on holidays and travel. With a rich history spanning over 40 years in the travel industry, our dedicated team of experts meticulously curates the best package holiday deals and travel offers. We pride ourselves on our extensive network of contacts with both large and boutique travel operators, ensuring our 1.3 million members receive exclusive access to unbeatable prices and dream getaways.
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Compass Hospitality(GLOBAL) was founded in 2019 and is headquartered in Bangkok, Thailand, with Multiple hotels worldwide locations.
Discounts & Loyalty
Loyalty Programme
Compass Hospitality Membership
Members enjoy benefits including room upgrades, late checkouts, special rates, and exclusive promotions across all Compass Hospitality properties.
Shipping & Returns
Compass Hospitality is a hotel booking platform. After booking online, you receive an email confirmation with your reservation details. No physical delivery is involved.
Returns Policy
Cancellation policies vary by rate type. Prepaid reservations cannot be changed or cancelled and deposits are non-refundable. For flexible rates, cancellation within 3 days of check-in incurs a 1-night charge.
Company Information
Founded
2019
Headquarters
Bangkok, Thailand
Number of Stores
Multiple hotels worldwide
Payment Methods
Frequently Asked Questions
Does Compass Hospitality have UK hotels?
Yes, Compass Hospitality manages several hotels across the UK alongside properties in Thailand, Malaysia, and Sri Lanka.
What are the Compass Hospitality hotel brands?
Compass Hospitality operates four brands: Compass, Citrus, Citin, and Ananda Spa, plus White Label Hotels.
Is there a loyalty programme?
Yes, the free Compass Hospitality Membership offers benefits including room upgrades, late checkouts, special rates, and exclusive promotions.
What is the cancellation policy?
Cancellation policies vary by rate type. Prepaid reservations are non-refundable. Flexible rate cancellations within 3 days of check-in may incur a 1-night charge.
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Join Compass Hospitality Membership
Members enjoy benefits including room upgrades, late checkouts, special rates, and exclusive promotions across all Compass Hospitality properties.
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Compass Hospitality(GLOBAL) Quick Facts
| Standard Delivery | Compass Hospitality is a hotel booking platform. After booking online, you receive an email confirmation with your reservation details. No physical delivery is involved. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Cancellation policies vary by rate type. Prepaid reservations cannot be changed or cancelled and deposits are non-refundable. For flexible rates, cancellation within 3 days of check-in incurs a 1-night charge. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard |
| Founded | 2019 |
| Headquarters | Bangkok, Thailand |
Last verified: February 2026
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Contact Information
Customer Service
Not explicitly stated on the website.Customer Service Email
Not explicitly stated on the website.Customer Service Hours
Monday to Friday, 9am - 6pm (Thailand time)
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