Chewy
Chewy is your ultimate online destination for all pet needs, offering a vast selection of food, treats, and supplies for dogs, cats, and other beloved companions.
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Shop at ChewyAbout Chewy: Your Trusted Online Pet Store
Chewy is a leading online retailer passionate about pets. Since its inception, the company has been committed to providing pet parents with a convenient and comprehensive source for all their animal companions' needs. With a focus on quality products and exceptional customer service, Chewy has become a household name for pet supplies across the USA and Canada, offering everything from daily essentials to specialised care items.
Explore Chewy's Extensive Pet Product Range
At Chewy, you'll find an unparalleled selection of products for dogs, cats, and other small animals. Our extensive categories include a wide array of dog food, such as dry kibble, wet food, fresh meal options, and veterinary-prescribed diets. For treats, choose from bones, bully sticks, natural chews, soft and chewy options, dental treats, and various biscuits and cookies. We also cater to specific needs like puppy food and diets for particular health conditions, ensuring every pet's dietary requirements are met.
A Seamless Shopping Experience for Pet Parents
Chewy is dedicated to making pet care effortless. Our platform allows you to easily manage your orders, track their status, and handle 'Autoship' subscriptions to ensure continuous supply of your pet's favourites. Our 24/7 customer support team is always available via phone or live chat to assist with any queries, from changing shipping addresses to processing returns or replacements. While Chewy's services are primarily available for customers within the USA and Canada, our commitment to a smooth and supportive shopping journey is unwavering.
Chewy is headquartered in UK (Tiro Media Ltd), with Online only locations.
Shipping & Returns
Chewy is committed to delivering orders quickly, though delivery times may vary due to weather conditions in certain regions. Order status can be checked via your account. Please note, Chewy primarily serves customers within the USA and Canada, and does not currently offer shipping to the UK.
Returns Policy
Customers can easily request a return or replacement for their orders. Details on the process are available through the customer service channels or within your account. Please note, this policy applies to orders placed within Chewy's service regions (USA and Canada).
Company Information
Headquarters
UK (Tiro Media Ltd)
Number of Stores
Online only
Payment Methods
Frequently Asked Questions
What is the status of my Chewy order?
You can check the status of your order by logging into your account and navigating to the 'Orders' section. Here, you will see updates such as 'Preparing for Shipment' as your items are processed and packed.
How can I cancel or change my Chewy order?
Details on how to cancel or change an order can typically be found within your account's 'Orders' section or by contacting Chewy's customer service team directly via phone or live chat for assistance.
How do I request a return or replacement from Chewy?
To request a return or replacement, please refer to the 'Returns' section in your account or contact our 24/7 customer service. They will guide you through the process for your specific situation.
How can I change my shipping address for an existing order or Autoship?
You can update your shipping address for future Autoship deliveries or, in some cases, for existing orders, by logging into your account and managing your 'Autoship' settings or order details. For immediate changes, contacting customer service is recommended.
How can I contact Chewy's customer service?
Chewy offers 24/7 expert help. You can contact them by calling their toll-free number at 1-800-672-4399 or by using the live chat feature available on their website.
Does Chewy ship to the UK or internationally?
No, Chewy primarily serves customers within the USA and Canada. The website explicitly states that they do not ship to the UK or other international addresses outside of these two countries.
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Be the first to write a reviewChewy Quick Facts
| Standard Delivery | Chewy is committed to delivering orders quickly, though delivery times may vary due to weather conditions in certain regions. Order status can be checked via your account. Please note, Chewy primarily serves customers within the USA and Canada, and does not currently offer shipping to the UK. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Customers can easily request a return or replacement for their orders. Details on the process are available through the customer service channels or within your account. Please note, this policy applies to orders placed within Chewy's service regions (USA and Canada). |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Headquarters | UK (Tiro Media Ltd) |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
1-800-672-4399Customer Service Email
support@brickdeals.comCustomer Service Hours
24/7
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