BYLINGPLANET, INC.
BYLINGPLANET, INC., trading as R.W.FLAME, brings warmth and joy to every space with their range of electric fireplaces, gas grills, and fire pits.
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Shop at BYLINGPLANET, INC.About R.W.FLAME
R.W.FLAME, operated by BYLINGPLANET, INC., has been a significant player in the manufacturing industry for over two decades. Known for its dedication to innovation and quality, the company has successfully operated as an OEM factory while also building a strong brand presence. Their mission is to deliver products that not only provide warmth and joy but also uphold a commitment to environmental protection through sustainable development practices.
The R.W.FLAME Difference
What sets R.W.FLAME apart is their relentless pursuit of product excellence. Each electric fireplace, gas grill, and fire pit is designed with the user in mind, incorporating features that enhance convenience, safety, and aesthetic appeal. From the initial design phase to the final production, quality control is paramount, ensuring customers receive reliable and long-lasting products.
Explore the R.W.FLAME Product Range
Discover a diverse selection of home and outdoor essentials at R.W.FLAME. Their extensive catalogue includes various types of electric fireplaces UK, such as wall-mount, insert, stove, mantel package, and even TV stand models. These are available in multiple sizes, from compact units under 30 inches to grand fireplaces over 60 inches, ensuring a perfect fit for any room size or design aesthetic.
Outdoor Living Solutions
For outdoor enthusiasts, R.W.FLAME offers a fantastic range of BBQ grills online and stylish fire pits UK. Whether you prefer a tabletop grill for intimate gatherings or a multi-burner freestanding grill for larger events, you'll find options to suit your needs. Their fire pits create a cosy ambience, making them ideal for garden parties or relaxing evenings.
Shopping Experience & Support
R.W.FLAME is committed to providing an excellent shopping experience. Their website, rwflame.com, offers detailed product information, customer support resources, and secure payment options. Customers can easily find answers to common questions in the FAQ section, access instruction videos, and review policies on returns and shipping. For business enquiries, wholesale applications and affiliate programmes are also available.
Customer Care and Payment Options
Should you require assistance, the R.W.FLAME customer service team can be contacted via email at support@rwflame.com or by phone at 310-961-0057. They accept a wide array of payment methods, including American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa, making your purchase convenient and secure.
BYLINGPLANET, INC.. It is part of BYLINGPLANET, INC. / The Rowan Group, with Online only locations.
Shipping & Returns
R.W.FLAME ships via UPS and FedEx. International shipping availability may vary. Check the website for current UK delivery options and estimated times.
Returns Policy
Contact support@rwflame.com for returns. A return label will be issued and refunds are processed once the warehouse receives the returned item. One-year product warranty included.
Company Information
Number of Stores
Online only
Parent Company
BYLINGPLANET, INC. / The Rowan Group
Payment Methods
Sustainability
R.W.FLAME is committed to innovation and promotes superior product development and environmental protection in its manufacturing processes.
Frequently Asked Questions
Does R.W.FLAME deliver to the UK?
R.W.FLAME ships via UPS and FedEx. Check their website for current UK delivery availability.
Do R.W.FLAME fireplaces need a chimney?
No, R.W.FLAME electric fireplaces do not require a chimney. They are designed for easy installation — recessed into a wall or wall-mounted.
What warranty does R.W.FLAME offer?
All R.W.FLAME products come with a one-year warranty from the date of purchase.
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Be the first to write a reviewBYLINGPLANET, INC. Quick Facts
| Standard Delivery | R.W.FLAME ships via UPS and FedEx. International shipping availability may vary. Check the website for current UK delivery options and estimated times. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact support@rwflame.com for returns. A return label will be issued and refunds are processed once the warehouse receives the returned item. One-year product warranty included. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Visa |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
310-961-0057Customer Service Email
support@rwflame.comCustomer Service Hours
Email support available via support@rwflame.com
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