1pBroadband.com
1pBroadband.com offers great value fibre and full-fibre broadband services across the UK, featuring cheap calls, a free premium router, and guaranteed no in-contract price rises.
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Shop at 1pBroadband.comAbout 1pBroadband.com
Founded in 1998 as part of Telecommunications Management Limited, 1pBroadband.com is a trusted UK internet service provider based in Alton, Hampshire. With over two decades of experience in landline, broadband, and mobile services, they are dedicated to offering the UK's best value fibre broadband with exceptional customer service. Their core mission is to provide transparent, affordable connectivity without the worry of unexpected price hikes.
Discover Great Value Broadband & Calls
Broadband Packages
1pBroadband offers a diverse selection of high-speed internet packages to suit every need. Their cutting-edge full-fibre broadband options include Full-fibre 100, Full-fibre 200, Full-fibre 500, and the ultra-fast Full-fibre 1000, delivering incredible download speeds directly to your property. For areas where full-fibre isn't yet available, their SuperFast part-fibre broadband, such as the Part-fibre 80, provides reliable and speedy internet. Many packages also come with a landline, offering UK calls at an unbeatable 1p a minute.
Why Choose 1pBroadband?
Choosing 1pBroadband means opting for peace of mind and excellent value. They guarantee no in-contract price rises, protecting you from mid-contract bill shocks. Every new customer receives a free Wi-Fi 6 hub for superior home network performance. Their 'fast switching' service ensures a seamless transition from your old provider, as they handle all the necessary arrangements. With a focus on great service and highly competitive rates, 1pBroadband is a smart choice for your home internet and phone needs.
Connect with 1pBroadband
Getting in touch with 1pBroadband is easy. Their customer support team is available Monday to Friday, 9:00 am to 5:00 pm, on 03330 165185 for pre-sales, account, and billing enquiries, and 03330 035195 for technical support. You can also email them at penny@1pbroadband.com. Don't forget their 'Friends of Penny Referral Programme' where you and a friend can both enjoy a month of free broadband. For quick answers, check their extensive Help page or use their AI assistant.
1pBroadband.com was founded in 1998 and is headquartered in United Kingdom. It is part of Telecommunications Management Limited, with Online only locations.
Discounts & Loyalty
Loyalty Programme
Friends of Penny Referral Programme
Refer a friend or family member and both you and the new customer receive one month of free broadband. There is no limit to the number of free months you can earn.
Shipping & Returns
Router delivered after order confirmation. Broadband activation typically within 2 weeks of order.
Returns Policy
Contact customer service for cancellation within cooling-off period. Standard contract term is 18 months.
Company Information
Founded
1998
Headquarters
United Kingdom
Number of Stores
Online only
Parent Company
Telecommunications Management Limited
Payment Methods
Frequently Asked Questions
How much does 1pBroadband cost?
Plans vary by speed and location. All come with a £9.99 connection charge on 18-month contracts. Calls to UK landlines and mobiles are just 1p per minute.
What speeds does 1pBroadband offer?
1pBroadband offers Fibre-to-the-Cabinet (FTTC) broadband and, where available, full-fibre (FTTP) plans with speeds up to 900Mb/s.
How do I contact 1pBroadband customer service?
Call customer support on 03330 165185 or technical support on 03330 035195, Monday to Friday 9am-5pm excluding bank holidays.
Is a router included with 1pBroadband?
Yes, customers on standard contracts receive a free, modern Wi-Fi 6 router included with their broadband package.
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Join Friends of Penny Referral Programme
Refer a friend or family member and both you and the new customer receive one month of free broadband. There is no limit to the number of free months you can earn.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
1pBroadband.com Quick Facts
| Standard Delivery | Router delivered after order confirmation. Broadband activation typically within 2 weeks of order. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact customer service for cancellation within cooling-off period. Standard contract term is 18 months. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Direct Debit, Visa, Mastercard |
| Founded | 1998 |
| Headquarters | United Kingdom |
Last verified: February 2026
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Contact Information
Customer Service
03330 165185Customer Service Email
penny@1pbroadroad.comCustomer Service Hours
9am-5pm Monday to Friday (excluding bank holidays). Technical support: 03330 035195 same hours.
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