www.urbansurfer.co.uk
Urban Surfer is your go-to UK online shop for top brands in skate, surf, street, and lifestyle clothing, offering same-day dispatch on popular gear.
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Shop at www.urbansurfer.co.ukVoucher Codes
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Shop at www.urbansurfer.co.ukAbout Urban Surfer
Since its establishment in 1995, Urban Surfer has been a leading destination for surf, skate, street, and lifestyle clothing and accessories in the UK. What began as a physical store in Exeter, England, has evolved into a thriving online-only business, dedicated to bringing top brands and the latest trends directly to your door. With a strong heritage rooted in action sports culture, Urban Surfer prides itself on offering a diverse range of products that cater to adventurers and style-conscious individuals alike.
Our Product Range
At Urban Surfer, you'll discover an extensive selection of clothing, footwear, and accessories from world-renowned brands. Whether you're searching for iconic skatewear from Santa Cruz, stylish lifestyle apparel from Superdry, or surf-inspired gear from Volcom, our collection has something for everyone. We stock popular items from brands like '47, New Era, and Stance, ensuring you have access to high-quality, authentic products for your everyday adventures.
Shop with Confidence
We are committed to providing an excellent shopping experience. Urban Surfer offers same-day dispatch on many items, ensuring your orders arrive swiftly. Our customer service team is readily available via email to assist with any queries, aiming for prompt responses. Plus, with our rewarding Loyalty Points scheme, you can earn points on every purchase to save on future orders. Look out for special discounts for students, NHS, and Blue Light workers, making your favourite brands even more accessible.
www.urbansurfer.co.uk was founded in 1995 and is headquartered in Peterlee, County Durham. It is part of Emmerce Ltd, with Online only locations.
Discounts & Loyalty
Student Discount
Yes, Urban Surfer offers student discounts via valid student identification and Student Beans. A promotional code 'FASHION20' has been mentioned for 30% off for first-time student customers.
NHS Discount
Yes, Urban Surfer offers discounts for NHS and Blue Light workers. A voucher code 'SLIPPER20' provides a 20% discount for eligible individuals.
Loyalty Programme
Loyalty Points
Customers earn 1 point for every full £1 spent, with each point worth £0.02. Points are valid for 365 days and can be converted to an 'ewallet' for use towards future purchases.
Shipping & Returns
Free UK delivery on orders over £60. Express delivery options available.
Returns Policy
Free returns within 28 days for unworn items in original packaging.
Company Information
Founded
1995
Headquarters
Peterlee, County Durham
Number of Stores
Online only
Parent Company
Emmerce Ltd
Payment Methods
Frequently Asked Questions
What kind of products does Urban Surfer sell?
Urban Surfer specialises in surf, skate, street, and lifestyle clothing, footwear, and accessories. You can find top brands like Santa Cruz, Superdry, Volcom, '47, New Era, and Stance, catering to a wide range of styles and activities.
Do you offer student discounts?
Yes, Urban Surfer offers student discounts. Students can access these discounts by providing valid student identification, and we are also listed on Student Beans. Look out for promotional codes like 'FASHION20' for first-time student customers.
What is your delivery policy?
Urban Surfer aims for same-day dispatch on many orders, ensuring your items are sent out quickly. For detailed information on delivery options, times, and costs, please refer to our Delivery & Returns page on the website.
How does the Loyalty Points scheme work?
Our Loyalty Points scheme allows customers to earn 1 point for every full £1 spent. Each point is worth £0.02 and can be used towards future purchases. Points are valid for 365 days and can be converted to an 'ewallet' at checkout.
How can I contact Urban Surfer customer service?
You can contact our customer service team via email at orders@urbansurfer.co.uk. We aim to reply to emails within a few hours, though it may take up to 24 hours during busy periods. Our phone number is 08448844779.
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Contact Information
Customer Service
08448844779Customer Service Email
orders@urbansurfer.co.ukCustomer Service Hours
Email support available, replies within a few hours, up to 24 hours during busy periods.
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