ribblecycles.co.uk
Ribble Cycles, a UK-based bicycle manufacturer since 1897, offers award-winning road, electric, gravel, and hybrid bikes, alongside a comprehensive range of parts and accessories.
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Shop at ribblecycles.co.ukAbout Ribble Cycles
Ribble Cycles stands as one of the UK's most established bicycle manufacturers, with a rich heritage dating back to 1897. Renowned for their commitment to innovation and performance, Ribble has consistently delivered award-winning bikes designed for every type of rider and terrain. From their Lancashire roots, they have grown into a leading online bike shop, celebrated for quality engineering and exceptional customer service.
Our Extensive Product Range
Explore a diverse selection of bikes tailored to various cycling disciplines. Ribble's range includes high-performance Race bikes engineered for speed, versatile Road bikes for everyday journeys, and powerful Electric bikes that extend your range and conquer hills with ease. For adventurers, their robust Gravel bikes are perfect for off-tarmac exploration, while Endurance and Hybrid bikes offer comfort and efficiency for longer rides and commutes. Beyond complete bikes, Ribble also provides a comprehensive array of Parts & Accessories, allowing cyclists to upgrade, maintain, or custom-build their dream ride.
The Ribble Shopping Experience
Shopping at Ribble Cycles is designed to be seamless and supportive. Customers benefit from flexible finance options, including 0% APR, and dedicated customer care. With showrooms across the UK and virtual expert appointments, Ribble ensures you receive personalised advice. They also offer a 30-Day Test Ride, comprehensive warranty, and a straightforward returns policy, ensuring complete satisfaction with every purchase.
ribblecycles.co.uk was founded in 1897 and is headquartered in Preston, United Kingdom. It is part of True Capital, with 5 locations.
Discounts & Loyalty
Student Discount
Yes, they offer student discounts through Student Beans verification, providing up to 31% off clearance items.
NHS Discount
Yes, Ribble Cycles offers NHS discount codes, with some sources indicating up to 10% off through Blue Light Discounts.
Military / Blue Light Discount
Yes, the Blue Light Card, which provides discounts for armed forces, can be used for Ribble Cycles.
Loyalty Programme
Team Ribble Loyalty Programme
The Team Ribble Loyalty Programme offers discounts on purchases based on spending over a 365-day period. Tiers include Silver (5% off future purchases for spending over £100) and Gold (15% off cycling kit for spending over £250). Customers also accumulate points for future discounts.
Shipping & Returns
Free UK delivery on bikes. Click and collect available at Preston showroom.
Returns Policy
30-day returns on unused items. Bikes must be unridden.
Company Information
Founded
1897
Headquarters
Preston, United Kingdom
Number of Stores
5
Parent Company
True Capital
Payment Methods
Frequently Asked Questions
What types of bikes does Ribble Cycles offer?
Ribble Cycles offers a wide range of bikes including Race, Road, Electric, Gravel, Endurance, Hybrid, and CGR (Commute-Gravel-Road) models, catering to various cycling styles and terrains.
Does Ribble Cycles sell bike parts and accessories?
Yes, Ribble Cycles provides a comprehensive selection of bike parts and accessories, perfect for upgrading, replacing worn components, or building a bike from scratch.
What is Ribble Cycles' returns policy?
Ribble Cycles offers a 30-Day Test Ride and has a clear returns policy for bikes, parts, and accessories. You can find detailed information on cancellations, return conditions, and how to exercise your consumer rights on their website.
How can I contact Ribble Cycles customer service?
You can contact Ribble Cycles customer service by phone at +44 1772 963400 (Monday to Friday, 09:00 to 13:00) or by sending a message via their online contact form. They also offer live in-store expert appointments.
Does Ribble Cycles offer finance options for bike purchases?
Yes, Ribble Cycles offers flexible finance options, including 0% finance and up to 60 months options from providers like V12, Klarna, and PayPal, subject to status.
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Contact Information
Customer Service
+44 1772 963400Customer Service Email
complaints@ribblecycles.co.ukCustomer Service Hours
Monday to Friday, 09:00 to 13:00 (Customer Service team phone support)
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