Naylors UK
Naylors UK is your premier destination for high-quality equestrian, country, and pet supplies, offering an extensive range of riding gear, outdoor clothing, and pet care essentials.
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Shop at Naylors UKAbout Naylors UK
Founded in 1965, Naylors UK has grown to become a trusted name in the equestrian, country, and pet retail sectors. With a rich heritage spanning decades, this British company started in Rochdale and now operates from its headquarters in Bury, Lancashire. Naylors prides itself on offering a comprehensive selection of products designed to meet the needs of riders, pet owners, and country enthusiasts across the United Kingdom.
Explore the Naylors Product Range
Naylors UK offers an extensive catalogue covering three main areas: equestrian, country, and pet supplies. For horse riders, you'll find everything from essential riding wear, including jodhpurs, breeches, and riding boots, to high-quality tack such as saddles, bridles, and girths. Stable equipment, horse rugs, and grooming supplies are also readily available, ensuring your equine companions are well cared for.
Country & Outdoor Living
Beyond the stable, Naylors caters to country lifestyle enthusiasts with a range of durable and stylish country clothing, footwear, and accessories. Whether you're looking for waterproof jackets, sturdy wellington boots, or comfortable fleeces, their collection is designed for both functionality and fashion in the great outdoors.
Pet Care Essentials
Pet owners can browse a wide selection of products for dogs, cats, and other small animals. This includes premium pet food, comfortable beds, engaging toys, and essential grooming tools. Naylors ensures that your beloved pets receive the best care with products from leading brands.
Shopping with Naylors UK
Naylors UK is committed to providing an excellent shopping experience, both online at naylors.com and across its numerous physical stores. With over 39 stores nationwide, including concessions within GO Outdoors, customers have ample opportunity to explore products in person. They also offer various discounts, including 10% off for students (in-store) and Blue Light Card holders (online and in-store), making quality equestrian, country, and pet supplies more accessible. Their customer service team is available Monday to Friday to assist with any queries.
Naylors UK was founded in 1965 and is headquartered in Rochdale, Greater Manchester. It is part of GO Outdoors Retail Limited, with Over 39 locations.
Discounts & Loyalty
Student Discount
Naylors offers a 10% student discount on full-price orders, which needs to be redeemed in-store by showing a valid NUS, university, or college student ID at checkout.
NHS Discount
Naylors offers a 10% discount to all Blue Light Card holders, which includes NHS staff, police, firefighters, and other emergency services personnel. This discount can be redeemed online with a code or in-store by showing the card.
Military / Blue Light Discount
Military/armed forces personnel are eligible for the 10% Blue Light Card discount.
Loyalty Programme
Naylors Rewards
Earn points for purchases and other activities (like liking their Facebook page or writing a review) and redeem them for money off future purchases or free gifts. The in-store loyalty card scheme gives one stamp for every £25 spent, and once 10 stamps are collected, customers receive £10 off their next purchase. They also have a referral scheme where both the referrer and the friend receive £10 off an order over £50. Note: The Naylors Loyalty scheme cannot currently be used online.
Shipping & Returns
Free UK delivery on orders over £50. Click & collect available.
Returns Policy
Returns accepted within 30 days for unused items with tags attached.
Company Information
Founded
1965
Headquarters
Rochdale, Greater Manchester
Number of Stores
Over 39
Parent Company
GO Outdoors Retail Limited
Payment Methods
Frequently Asked Questions
What kind of products does Naylors UK offer?
Naylors UK specialises in equestrian, country, and pet supplies. You can find a wide range of products including riding gear, horse tack, stable equipment, country clothing, footwear, pet food, beds, toys, and grooming essentials for various animals.
Does Naylors UK offer discounts for students or NHS staff?
Yes, Naylors UK offers a 10% student discount on full-price orders, redeemable in-store with a valid student ID. They also provide a 10% discount for Blue Light Card holders (including NHS, police, and emergency services) which can be used both online and in-store.
How can I contact Naylors UK customer service?
You can reach Naylors UK customer service by phone at 01706 507 555. Their phone lines are open Monday to Friday, from 9am to 5pm. Alternatively, you can email them at customercare@naylors.com.
What is the Naylors Rewards loyalty scheme?
Naylors Rewards is a loyalty programme where customers can earn points for purchases and other activities. These points can be redeemed for money off future purchases or free gifts. There's also an in-store loyalty card scheme and a referral programme. Please note, the loyalty scheme cannot currently be used online.
How many Naylors UK stores are there?
Naylors UK has over 39 physical stores nationwide, including several concessions located within GO Outdoors stores, offering customers the chance to shop in person.
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Contact Information
Customer Service
01706 507 555Customer Service Email
customercare@naylors.comCustomer Service Hours
9am - 5pm Monday to Friday
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