Barratts Shoes
Iconic British footwear brand offering women's, men's and kids' shoes since 1903.
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Barratts Shoes is one of Britain's most iconic footwear brands, with a heritage stretching back to 1903 when William Barratt established the W. Barratt Boot and Shoe Company in Northampton — the heartland of British shoemaking. For over a century, Barratts has been synonymous with quality, affordable footwear for the whole family.
At its peak, Barratts operated over 400 stores across the UK high street. Following a period of administration, the brand was relaunched as an online retailer in 2023, bringing its trusted name and commitment to quality footwear to a new generation of shoppers. The brand is now owned by footwear entrepreneur Harvey Jacobsen.
Today, Barratts offers a wide selection of women's, men's, and children's shoes including boots, trainers, sandals, heels, and formal shoes from both own-brand and popular labels. The online store provides free delivery on orders over £50, next-day delivery options, and a generous 30-day returns policy with free domestic returns.
Shipping & Returns
Standard UK shipping takes 2-5 working days. Next-day delivery is available on all domestic orders for an additional charge. Free delivery on orders over £50. International shipping is not currently available — customers outside the UK should contact customer service for enquiries.
Returns Policy
Barratts offers a 30-day return policy from the date of receipt. Items must be unworn, unused, with tags attached, and in original packaging. Domestic returns are free. Refunds are processed within 7 business days of receiving the returned item and are issued to the original payment method.
Company Information
Founded
1903
Headquarters
Northampton
Number of Stores
Online only
Payment Methods
Frequently Asked Questions
Does Barratts Shoes offer free delivery?
Yes, Barratts offers free delivery on UK orders over £50. Standard delivery takes 2-5 working days, and next-day delivery is available for an additional charge.
What is the Barratts Shoes returns policy?
Barratts has a 30-day return policy. Items must be unworn, with tags attached, in original packaging. Domestic returns are free and refunds are processed within 7 business days.
Does Barratts ship internationally?
Barratts currently ships to the UK only. For international enquiries, you can contact their customer service team.
How do I contact Barratts Shoes customer service?
You can contact Barratts via email at [email protected] or through the chat and contact form on their website. Replies are typically within 12 hours on weekdays.
About Barratts Shoes
Barratts Shoes is a legendary British footwear brand established in 1903 in Northampton by William Barratt. With over a century of heritage, Barratts has been a household name in UK footwear, known for offering quality shoes at affordable prices for women, men, and children.
Heritage and Rebirth
At its height, Barratts boasted over 400 high street stores across the UK. After going through administration, the brand was acquired and relaunched as an online-only retailer, bringing the trusted Barratts name to a new digital audience while maintaining its commitment to quality and value.
Saving at Barratts Shoes
Enjoy free delivery on orders over £50 and free returns within 30 days. Check The Virtual Mall for the latest Barratts Shoes voucher codes and promotional discounts to save even more on your next pair.
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Contact Information
Customer Service Email
[email protected]Customer Service Hours
Monday to Thursday (replies within 12 hours; Friday enquiries replied to on Monday)
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