ProCook Ltd

ProCook Ltd

ProCook Ltd is a leading UK kitchenware specialist, offering high-quality cookware, knives, bakeware, and small appliances designed to elevate every home cooking experience.

Home, Furniture & DIY
StudentNHSFree over £50

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About ProCook – Your Kitchenware Specialist

Established in 1996, ProCook has grown from a small, family-run business into one of the UK's leading kitchenware retailers. Headquartered in Gloucester, this British brand is built on the philosophy of offering exceptional quality kitchen products directly to the consumer, cutting out middlemen costs. This approach ensures that customers receive premium cookware, bakeware, and kitchen accessories at outstanding value. With a commitment to innovation and customer satisfaction, ProCook has become a trusted name for home cooks and professional chefs across the nation, boasting over 75 physical stores in addition to its robust online presence.

Discover the ProCook Product Range

High-Performance Cookware for Every Dish

At the heart of ProCook's offering is its extensive range of cookware. From durable stainless steel pan sets to versatile non-stick frying pans and robust cast iron casseroles, there’s a solution for every cooking style. Explore induction-compatible pots and pans, woks, griddle pans, and specialist items designed for specific culinary tasks. Each piece is engineered for optimal heat distribution and longevity, making cooking a pleasure.

Precision Knives and Essential Kitchen Tools

A chef is only as good as their tools, and ProCook provides an impressive selection of kitchen knives, including chef's knives, utility knives, and carving sets, all crafted for superior sharpness and balance. Complement your knife collection with a wide array of kitchen tools and gadgets, from spatulas and whisks to peelers and graters, ensuring you have the right implement for every recipe.

Bake, Serve, and Dine in Style

For baking enthusiasts, ProCook offers a comprehensive range of bakeware, including cake tins, roasting trays, muffin moulds, and bread pans. Beyond cooking and baking, elevate your dining experience with ProCook’s elegant dinnerware, glassware, and cutlery sets, perfect for both everyday use and entertaining guests. Find everything you need to create a beautifully set table.

The ProCook Shopping Experience

ProCook is dedicated to providing an excellent customer experience. Benefit from their knowledgeable customer service team, available to assist with product queries and after-sales support. Take advantage of exclusive savings with a 10% student discount through Student Beans, and a similar discount for NHS, teachers, carers, and charity workers via Blue Light Card and other verification partners. Plus, their "Refer a Friend" programme rewards both you and your friends with discounts and gift cards, making it even more rewarding to shop for quality kitchen essentials.

ProCook Ltd was founded in 1996 and is headquartered in Gloucester, UK. It is part of ProCook Group Plc, with 50+ UK stores locations.

Discounts & Loyalty

Student Discount

ProCook offers a 10% student discount through UNiDAYS. Simply verify your student status to receive a unique discount code for your purchases.

NHS Discount

NHS and healthcare workers can enjoy a 10% discount at ProCook via the Blue Light Card scheme. Verify your eligibility to access exclusive savings on quality kitchenware.

Military / Blue Light Discount

Members of the Armed Forces can receive a 10% discount at ProCook through the Blue Light Card programme. Present your valid Blue Light Card to redeem this offer.

Gift Cards Available

Loyalty Programme

ProCook Club

Join the ProCook Club to unlock exclusive benefits, including special member-only discounts, early access to sales, and exciting promotions. It's free to join and designed to reward loyal customers with even better value on their extensive range of kitchen and dining essentials.

Shipping & Returns

Free delivery over £50Click & CollectInternational Shipping

ProCook offers reliable delivery services across the UK. Enjoy free standard delivery on all orders over £50. For orders below this threshold, a nominal delivery charge applies. Express delivery options are also available for those needing their kitchen essentials sooner. You can track your order online, and full details on delivery times and costs are provided during the checkout process.

Returns Policy

ProCook provides a straightforward 30-day returns policy, allowing you to return items for a refund or exchange if you're not completely satisfied. Products must be returned in their original condition, unused, and with all packaging intact. This policy ensures a hassle-free shopping experience, giving you peace of mind with every purchase. For any issues with faulty or damaged goods, their customer service team is ready to assist.

Company Information

Founded

1996

Headquarters

Gloucester, UK

Number of Stores

50+ UK stores

Parent Company

ProCook Group Plc

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
Klarna
PayApple Pay
Google Pay
Sustainability

Certified B Corp - using business as a force for good

Frequently Asked Questions

What are ProCook's delivery options and costs?

ProCook offers various delivery options across the UK, including standard and express services. Standard delivery is free on all orders over £50. For orders under this amount, a small charge applies. Specific costs and estimated delivery times are provided at checkout.

What is ProCook's returns policy?

ProCook offers a 30-day returns policy from the date of purchase. Items must be unused, in their original packaging, and in a resalable condition. For faulty or incorrect items, please contact customer service. Full details are available on their website.

How can I contact ProCook customer service?

You can contact ProCook customer service by phone at 0330 100 1010 or via email at customerservice@procook.co.uk. Their team is available to assist with any queries regarding products, orders, or after-sales support.

Do ProCook products come with a guarantee?

Yes, many ProCook products come with extensive guarantees, reflecting their commitment to quality and durability. The specific guarantee period varies by product type, so please check the individual product page for details.

Does ProCook offer Click & Collect?

Yes, ProCook offers a convenient Click & Collect service. You can place your order online and collect it from your chosen ProCook store, usually within a few hours, subject to stock availability.

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