
Emma Bridgewater
Iconic British pottery brand handmade in Stoke-on-Trent, celebrating joyful designs since 1985.
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Gift Cards Available
Shipping & Returns
Standard UK delivery takes 3-5 working days. Express delivery available for next-day arrival. Pottery is carefully packaged to ensure safe arrival. International delivery available to select countries.
Returns Policy
28-day return policy for unused items in original packaging. Items must be in resaleable condition. Personalised items cannot be returned unless faulty. Contact customer service for return arrangements.
Company Information
Founded
1985
Headquarters
Hanley, Stoke-on-Trent, United Kingdom
Number of Stores
4
Payment Methods
Sustainability
Emma Bridgewater is a certified B Corporation since 2022, meeting rigorous standards of social and environmental performance. The company manufactures entirely in Stoke-on-Trent, supporting British jobs and craftsmanship. Products are designed to last generations rather than be disposable, and the factory uses sustainable practices.
Frequently Asked Questions
Is Emma Bridgewater made in the UK?
Yes, all Emma Bridgewater pottery is handmade at their factory in Hanley, Stoke-on-Trent—the heart of the British pottery industry. Each piece passes through 30 pairs of expert hands before completion.
Is Emma Bridgewater dishwasher safe?
Yes, Emma Bridgewater pottery is dishwasher safe, microwave safe, and oven safe. The durable earthenware is designed for everyday use while maintaining its hand-decorated charm for years.
Can I visit the Emma Bridgewater factory?
Yes, the factory in Stoke-on-Trent welcomes visitors. You can take guided tours, try decorating your own pottery, browse the factory shop and seconds room, and enjoy refreshments at the café.
Can I personalise Emma Bridgewater items?
Yes, many Emma Bridgewater items can be personalised with names or messages. Personalised pieces are hand-sponged by skilled decorators at the factory, making unique gifts for special occasions.
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Contact Information
Customer Service
01onal 243 0150Customer Service Email
[email protected]Customer Service Hours
Monday to Friday, 9am - 5pm GMT
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